Performance Advisor

Minimum Qualifications
Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in Human Resource Development or related field, plus four (4) years of experience in organizational development and training.

Experience may substitute for the education up to the maximum of four (4) years.

Licenses or Certifications:

None.
Notes to Applicants

Austin Resource Recovery ( ARR ) is an organization of 500 plus employees that provides residential curbside collection of trash, recycling, and composting to the residents of the Austin metropolitan area. Additional services include bulk and large brush collection, street sweeping, dead animal collection, and a drop-off center for hard-to-recycle items and household hazardous waste.

The position will report to the Department Organizational Development and Training Manager ( DODTM ) and work closely with the department's leadership and management teams. This position will be responsible for designing and deploying departmental organizational development, performance, and training strategies and initiatives that improve the overall effectiveness of department operations and its employees. The position will consult and guide department leadership and management on strategic planning, process improvement, problem-solving, organizational restructuring, employee development, performance measurement, and evaluation.

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application.

Resume and Cover Letter: You will be required to provide a complete resume and cover letter with this application, please note, NEITHER OF THESE WILL TAKE THE PLACE OF A FULLY COMPLETED APPLICATION .

Skills Assessments: A competency assessment may be required to verify your skill set.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states, "No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative's employment."

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Physical Requirements: Tasks may involve bending, lifting, walking, carrying, or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer.

Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

This position is eligible for the Public Service Loan Forgiveness ( PSLF ) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.


Preferred Qualifications

• Experience in organizational development programs and performance strategies, with insight into enhancing and deploying innovative methods and techniques focused on employee development and engagement, employee recognition, performance management, change initiatives, and training.
• Experience in a complex organization with a large and diverse work group population that includes frontline operations and office employees.
• Experience influencing and providing effective guidance and tools to different levels of staff, including maintaining successful business relationships with supervisors, managers, and executives.
• Experience using performance metrics and assessments to make data-driven decisions to evaluate and improve programs.
• Experience developing, implementing, and delivering training in traditional and electronic formats, including leadership and professional development programs and facilitation that brings structure to meetings, retreats, planning sessions, focus groups, and training sessions.
• Experience leading cross-functional projects and initiatives related to organizational development and performance improvement.
• Experience incorporating equity, inclusion, and belonging into an organizational development and performance strategy.
• Ability to travel to multiple sites and work non-traditional hours, such as early mornings (5:00 a.m.), after hours, and some weekends, due to business needs.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1. Consults with and coaches City and department executives and managers on organizational development, organizational restructuring, leadership, supervisory development, performance measurement and evaluation.
2. Leads large cross-functional performance improvement projects and initiatives.
3. Leads Citywide and departmental needs assessments by conducting research to identify organization development and performance issues and makes recommendations to City leadership for process improvements based on findings.
4. Leads, coaches, or partners with City leadership to address identified development and performance issues.
5. Develops, designs, and implements performance improvement for individual workgroups, departments and Citywide.
6. Develops and designs evaluation plans for organizational development and performance interventions.
7 Coaches and trains others in the use of: strategic planning, business planning, performance management systems, performance measurement and evaluation, process improvement, learning and development.
8. Provides facilitation for City leadership by bringing structure to meetings, coaching participants in their roles and responsibilities so as to achieve defined stakeholder outcomes.
9. Delivers training using adult learning techniques to learners at all levels of the organization.
10. Assists in resolving business process, employee performance, employee development, and teamwork issues.

Responsibilities- Supervision and/or Leadership Exercised:

Lead multiple citywide initiatives and cross functional project teams as project manager.
Coach executives and managers in leadership effectiveness.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


Knowledge of public administration, adult learning principles, instructional systems design.
Knowledge of city practice, policy and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in planning and organizing.
Skill in data analysis and problem solving.
Skill in using computers and related software.
Ability to lead cross-functional teams.
Ability to facilitate.
Ability to lead and train others.
Ability to focus on results and help clients focus on results.
Ability to look at situations systematically, including environmental factors such as competing pressures, environmental constraints, and potential change.
Ability to establish and maintain good working relationships with other city employees and the public.
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.