Summary

This position is part of the Interior Business Center (IBC), Human Resources Directorate (HRD), IBC HRD Systems Migration and Services Division. The incumbent will be responsible for developing, implementing, and integrating products in performance support, productivity improvement, marketing, Web environment, and performance support automated applications.

This job is open to

• Recent graduates
  
  Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.

Duties

• Maintain technical knowledge of the Microsoft Office suite of software including Word, Excel, and Power Point and graphics editing software such as Photoshop.
• Participate in the development, reproduction, assembly, and delivery of all training materials required for training provided by TPSB.
• Update and maintain all training related handbooks, guides, and course materials in preparation for classroom instruction.
• Participate in the testing and validation of the scheduled use of all FPPS training database environments.
• Maintain all TPSB course offerings in HR Academy including posting of new classes, student registrations and billing.
• Provide instructor support to higher level Performance Support Specialists during training in the functional use of the FPPS, Datamart, Quicktime, FedTalent and WTTS systems to IBC customers.

Requirements

Conditions of Employment

• U.S. Citizenship is required.
• Suitable for Federal employment, determined by background investigation.
• Direct Deposit of pay is required.
• Selective Service registration required for male applicants, unless exempt.

Qualifications

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.

Eligibility Requirements:

In order to be eligible for the Pathways Recent Graduates Program, the following qualifications must be met:

• Be a U.S. citizen;
• Possess a qualifying associate's, bachelor's, master's professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution, within the previous 2 years.

Veterans: If you are a veteran, as defined in 5 U.S.C. 2108, who, due to military service obligation, was precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period, you shall have a full 2-year period of eligibility upon your release or discharge from active duty. In no event, however, may your eligibility period extend beyond 6 years from the date on which you completed the requirements of an academic course of study.

Only experience and education obtained by the closing date of this announcement will be considered.

A combination of education and/or experience may substitute for the specialized experience requirement.

Only education from institutions which are accredited or preaccredited/candidate for accreditation may be used to meet education requirements.

At the GS-05 level, you must meet one of the following qualifications:

A. A bachelor's degree, or four years of education above high school level, in any field from an accredited or pre-accredited college or university;

OR

B. At least 3 years of progressively responsible general experience, 1 year of which is equivalent to at least GS-4 that demonstrates the ability to analyze problems, identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing in order to utilize automated systems and be familiar with all commands, processes, and functional procedures necessary to assist instructor-led classroom training in specific applications.;

OR

C. A combination of education and experience as listed above.

Education

You must provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. All documentation needs to be legible. If selected, you will need to provide official transcripts.

Only education from institutions which are accredited or preaccredited/candidate for accreditation may be used to meet education requirements.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Program Completion and Conversion Requirement

At the successful conclusion of the Pathways Program, interns may be eligible for conversion to a permanent or a term (1-4 years in duration) appointment. Conversion is not guaranteed. To be considered for conversion the following requirements must be met:

• Must be a U.S. citizen
• Meet qualification requirements for the position to which you will be converted
• Performed successfully in position and documented through performance evaluations

Telework Suitability:

The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment:

Appointees must sign a Participant Agreement that sets forth the expectations for the Pathways Program.

The duration of an excepted service appointment in the Pathways Program is a trial period.

Appointment under the Recent Graduates Program may not exceed one year (2 years for certain series such as 1102's). Appointees may be non-competitively converted to the competitive service after successful completion of at least one year of continuous service, in addition to all of the requirements of the Recent Graduates Program.

Work Schedule:

This position allows for a flexible work schedule.

Miscellaneous:

This position is covered by a Collective Bargaining Agreement (CBA).

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.

If converted to a permanent or term appointment the anticipated targeted position will be Performance Support Specialist, GS-0301-05, FPL GS-09. The target position and FPL may change based on the need of the organization at the time of conversion. Interns must meet the qualification standards for the series of the position to which being converted.

Upon conversion, promotion up to the full performance level may be made without further competition. However, promotion(s) will depend on the performance of the incumbent and are not guaranteed.

This vacancy announcement may be used to fill similar positions within 90 days.

Applications for these positions will be accepted on a continuous basis up to the closing date of the announcement. Referrals will be made no more than one time each week.

Applicants who applied under vacancy announcement #IBC-24-RG-12365622JD must reapply under this announcement.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The categories for this announcement are defined as: Best-Qualified, Well-Qualified, and Qualified. Your resume and supporting documentation will then be used to determine if you are qualified for this job. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligible within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Customer Service
• Oral Communication
• Teamwork
• Technical Competency - Automated Administrative Systems
• Technical Competency - Instructional System Design

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must provide a complete Application Package which includes:
  
  
  1. Your Resume listing work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
  2. Transcript(s): You MUST submit furnish a copy of your college transcript(s) which includes degree conferred date. If selected for this position, you will be required to furnish an ORIGINAL transcript prior to being appointed.
  
  
  3. Other supporting documents:
  
  
  • Cover Letter, optional
  • Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
  
  
  Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
  
  Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
  
  It is your responsibility to ensure all required documents have been submitted by the closing date of the announcement.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section of this vacancy.
  
  The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
  
  • To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  • You may preview the Assessment Questionnaire at: https://apply.usastaffing.gov/ViewQuestionnaire/12405550
  
  If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Mountain Time, Monday - Friday). If applying online poses a hardship, you may request an alternate application method from the Agency Contact listed in the vacancy. All hardship application packages must be complete and submitted no later than noon EST on the closing date of the announcement.
  
  Agency contact information
  
  
  
  Neha Dasgupta
  
  Phone
  
  303-980-3830
  
  Email
  
  neha_dasgupta@ibc.doi.gov
  
  Address
  
  IBC HRD Systems Migration and Services Division
  
  7301 W. Mansfield Ave.
  
  Denver, CO 80235
  
  US
  
  Next steps
  
  For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume listing work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
2. Transcript(s): You MUST submit furnish a copy of your college transcript(s) which includes degree conferred date. If selected for this position, you will be required to furnish an ORIGINAL transcript prior to being appointed.

3. Other supporting documents:

• Cover Letter, optional
• Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

It is your responsibility to ensure all required documents have been submitted by the closing date of the announcement.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section of this vacancy.

The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.

• To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
• You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
• You will receive an email notification when your application has been received for the announcement.
• To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
• You may preview the Assessment Questionnaire at: https://apply.usastaffing.gov/ViewQuestionnaire/12405550

If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Mountain Time, Monday - Friday). If applying online poses a hardship, you may request an alternate application method from the Agency Contact listed in the vacancy. All hardship application packages must be complete and submitted no later than noon EST on the closing date of the announcement.

Agency contact information



Neha Dasgupta

Phone

303-980-3830

Email

neha_dasgupta@ibc.doi.gov

Address

IBC HRD Systems Migration and Services Division

7301 W. Mansfield Ave.

Denver, CO 80235

US

Next steps

For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request