Personal Stylist Assistant - Beverly Hills

Job Description

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences Your Role Our clients are always at the center of what we do, and the Personal Stylist service goes above and beyond to delight our clients with wardrobe consultations, head-to-toe styling, behind the rope access to merchandise, and on-demand personal styling for any/all of their fashion needs. We are looking for a for a professional and enthusiastic team player, with a demonstrated commitment to customer service excellence to assist our Personal Stylist / Client Advisor in creating a memorable experience for our customers. This person will be responsible for assisting his/her stylist with client communication, outfit recommendations, and operational support during the selling process What You'll Do

• Assist the Personal Stylist in preparing and executing selling appointments
• Ring transactions at POS
• Process merchandise for Fashionphile Service
• Completing post appointment follow up, including order tracking, alterations, thank you notes
• Help organize appointment scheduling
• Enter and maintain precise clientele information
• Assist with Digital selling and Social media presence
• Assist in organizing gifting initiatives and experiences for Top Clients
• Ensure all unsold merchandise is returned to stock
• Ensure cleanliness of fitting rooms using housekeeping and maintenance services when necessary

What you Bring

• Excellent organizational and follow up skills
• Excellent oral and written communication skills
• Computer and systems proficiency
• Fashion sensibility
• Previous sales or retail experience is a plus
• Experience working in a fast-paced environment
• Styling, fashion and/or fashion retail experience is required
• Experience with Microsoft Excel, Teams and Sharepoint
• Any additional duties and responsibilities including projects, tasks, and activities as required
• High School Diploma / equivalency required.
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Passion for People

• Approaches each internal/external customer interaction in the spirit of developing a trusting, long-term relationship.
• Strong problem-solving skills, takes ownership of internal/external customer problems and resolves them quickly.
• Consistently displays responsible, honest and ethical behavior towards peers, customers, partners, vendors and others in the organization

Passion for Business

• Continually expands personal knowledge of new products, services, solutions and/or offers, and uses that knowledge to gain internal/external customers.
• Stays up to date on digital tools and is willing to constantly learn new technology and try new ways of working.
• Thinks creativity when faced with business challenges/opportunities; exhibits a "can-do" attitude and willingness to overcome challenges

Passion for Personal Growth

• Continuously builds skills and knowledge through training, coaching, and career experiences.
• Conveys energy and enthusiasm for Neiman Marcus Group and personal work.
• Adapts personal approach in response to diverse situations and people.
• Responds to unexpected changes in work environment with creativity and resilience; Demonstrating flexibility and ability to adapt to changes

Qualifications:

Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
• For more information, please click "Our Benefits" section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com