PFS Team Lead Billing Support

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time
Shift : Days
Location: 4200 Sun 'n Lake Boulevard Sebring, FL 33872

The community you'll be caring for: AdventHealth Sebring

• Faith Based & Mission driven Facility
• Largest Employer in the County
• Surrounded by beautiful Lakes, Golf Courses and Florida's oldest State Park
• Close knit community with a home town family feel
• Nature and hiking trails

The role you'll contribute:

Oversees the day to day operations of Patient Financial Services (PFS) assigned area to ensure effective control points are in place by protecting the financial standing of Florida Hospital. Monitors all encounters pending follow up with the appropriate departments, ensuring accuracy, and all claims and appeals are processed in designated time frame as determined by payor contract or department protocol. Ensures team success in meeting and exceeding accuracy and productivity goals set by PFS department. Specifically takes responsibility for patient satisfaction and employee engagement scores, meeting goals set by Florida Hospital and PFS department. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

The value you'll bring to the team:

• Demonstrates through behavior Florida Hospital's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork as outlined in the organization's Performance Excellence Program.

• May be required to participate in conference calls, review accounts receivable reports, and/or create reports to compile issues in order to expedite resolution of accounts. Coordinating with Insurance payers to ensure proper reimbursement on patient encounters.

• Reviews quality assurance reports with appropriate Leadership and staff. Creates, prepares and updates various weekly and monthly reports as assigned by Management within specified time frame. Analyzes and reviews statistical reports when requested by Leadership.

• Responsible for examining and interpreting contracts to ensure patient accounts are properly reimbursed. Trends and reports any issues to leadership or as requested.

Qualifications
The expertise and experiences you'll need to succeed :

• A minimum of a High School diploma or equivalent

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