Job Summary:

Lockton Dunning Benefits is currently seeking a Pharmacy Account Executive to proactively drive discussions around plan performance; monitor trends and make recommendations to improve effectiveness of employee programs/designs under the guidance of the Team Lead. This position will develop and maintain favorable internal and external relationships, with the end goal of providing the highest level of support by meeting or exceeding industry standards.

• Manage and organize client tasks lists and open items
• Develop and distribute RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
• Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
• Analyze client data in conjunction with other consultants to recommend plan design changes, clinical programs, or drug formulary changes.
• Coordinate with centralized support on communication materials and required compliance notices as applicable.
• Assist in review and accuracy of all vendor agreements and/or plan/policy documents.
• Facilitate client service meetings.
• Collect data /information for baseline assessment.
• Manage new vendor implementation process; request & coordinate renewal activities with all vendors
• Build, manage and populate project plans for clients.
• Prepare client presentations, financial and clinical reports for internal and external partners.
• Develop client specific service calendar and manager deliverables as applicable.
• Attend evening and lunch events with clients to build and strengthen on-going relationships.

Requirements:

Requirement

• Bachelor's Degree in a business-related field is required
• Minimum five to seven years' experience in the industry, specifically experience in PBMs or like.
• Strong customer service skills with the ability to develop strong client relationships with multiple clients
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
• Ability to meet with clients in conjunction with VP to review action items, able to communicate with the client on problems and vendor issues, understand and can interpret root cause analysis and can communicate and discuss next step solutions.
• Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
• Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
• Excellent organizational and communication skills
• Proven critical thinking and problem-solving skills
• Required insurance licenses or the ability to become licensed
• Legal right to work in the United States