Pharmacy Technician I
Philadelphia, Pennsylvania
Employer: vTech Solution, Inc.
Industry:
Salary: Competitive
Job type: Full-Time
Duties:
The pharmacy technician supports the organization's mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center. Consistently meet established productivity, schedule adherence, and quality standards.
SPECIFIC RESPONSIBILITIES:
1. Provide real-time support to pharmacies with point of service inquiries.
2. Educate prescribers on formulary and prior authorization processes.
3. Enter customer data and other relevant information into our documentation tool.
4. Assist members with pharmacy benefit inquires.
5. Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
6. Effectively communicate issues and resolutions to customers and appropriate internal staff.
Skills:
3 to 5 years Recent PBM and/or pharmacy experience
Education:
HS Diploma/GED
Bachelor's Degree or equivalent experience preferred
Pharmacy Technician Certification (PTCB, NCCT, or ExCpt) preferred
Language:
English
Read
Write
Speak
(Read, Write, Speak) PHARMACY,CUSTOMER SUPPORT,DOCUMENTATION,PHARMACY TECHNICIAN CERTIFICATION,PTCB Address: 200 Stevens Drive, PA001
Work Performed OnSite:
Reason Details:
Start Date: 07/22/2024
End Date: 10/31/2024
Schedule Notes: None
The pharmacy technician supports the organization's mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center. Consistently meet established productivity, schedule adherence, and quality standards.
SPECIFIC RESPONSIBILITIES:
1. Provide real-time support to pharmacies with point of service inquiries.
2. Educate prescribers on formulary and prior authorization processes.
3. Enter customer data and other relevant information into our documentation tool.
4. Assist members with pharmacy benefit inquires.
5. Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
6. Effectively communicate issues and resolutions to customers and appropriate internal staff.
Skills:
3 to 5 years Recent PBM and/or pharmacy experience
Education:
HS Diploma/GED
Bachelor's Degree or equivalent experience preferred
Pharmacy Technician Certification (PTCB, NCCT, or ExCpt) preferred
Language:
English
Read
Write
Speak
(Read, Write, Speak) PHARMACY,CUSTOMER SUPPORT,DOCUMENTATION,PHARMACY TECHNICIAN CERTIFICATION,PTCB Address: 200 Stevens Drive, PA001
Work Performed OnSite:
Reason Details:
Start Date: 07/22/2024
End Date: 10/31/2024
Schedule Notes: None
Created: 2024-06-13
Reference: VTJC-148520
Country: United States
State: Pennsylvania
City: Philadelphia
ZIP: 19154
Similar jobs:
-
EMT/Emergency Medical Technician - Cumberland Perry York
Penn State Health Milton S. Hershey Medical Center in Mechanicsburg, Pennsylvania -
Diversion Analyst - Pharmacy Technician
Jefferson Health in Philadelphia, Pennsylvania -
Maintenance Technician S2
Newell Brands Inc in Newville, Pennsylvania -
Part-Time Patient Care Technician, Senior (Med/Surg Oncology Unit)
UPMC Senior Communities in Pittsburgh, Pennsylvania -
Fabrication Technician
Insight Global in Greencastle, Pennsylvania -
1st Shift Facilities Maintenance Technician 2
Webstaurant Store, Inc. in Bloomsburg, Pennsylvania -
Blood Bank Technologist/Technician (FT, Nights)
Jefferson Health in Philadelphia, Pennsylvania -
E & I Multicraft Technician
System One Holdings, LLC in Spring Grove, Pennsylvania -
Diesel Mechanic/Technician - Experienced
Transforce in Allentown, Pennsylvania -
Advanced EMT/Emergency Medical Technician - Cumberland Perry York
Penn State Health Milton S. Hershey Medical Center in Dillsburg, Pennsylvania -
Pharmacy Technician - Per Diem
Encompass Health in Pleasant Gap, Pennsylvania -
Surgical Services Support Technician
UPMC Senior Communities in Carlisle, Pennsylvania -
CEM Technician (ANML HEALTH TCHN 2)
UC Davis Health in Davis, Pennsylvania -
Patient Care Technician - 7B Transplant/Intestinal Care (Casual)
UPMC Senior Communities in Pittsburgh, Pennsylvania💸 $17.58 per hour -
Developmental Technician, Refrigeration/HVAC Maint...
Walmart in ERIE, Pennsylvania💸 $16.00 - $28.00 per hour -
Emergency Department Technician - NIGHT SHIFT - Emergency Dept
Penn State Health Milton S. Hershey Medical Center in Lancaster, Pennsylvania -
Field Technician
Ecolab in Reading, Pennsylvania💸 $23 per hour -
Part-Time Patient Care Technician, Senior (Acute Care/Telemetry Unit)
UPMC Senior Communities in Pittsburgh, Pennsylvania -
Research Technician
University of Pittsburgh in Pittsburgh, Pennsylvania -
Patient Care Technician - Specialist (ED at UPMC Community Osteopathic)
UPMC Senior Communities in Harrisburg, Pennsylvania