Pharmacy Technician

An employer of Insight Global's is looking for Pharmacy Technicians to sit in the corporate location in Tempe, AZ to support the specialty business. The group will be a part of building out a new team for the healthcare company and have experience in a high-volume call center. The role will receive ~80 inbound calls a day from patients of the healthcare company to help with any questions, or technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metrics. Sometimes, this role will make outbound calls to patients that need to be called back or to provide further information to complete the patient's documents for supplies to be shipped directly to their home. This individual must have strong data entry skills and attention to detail. Must be flexible as the schedule may vary.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 1-3+ years of experience in a Pharmacy Technician or Healthcare role
- Active Pharmacy Technician certification in PTCB or CPhT or AZ Board license
- Call center experience in specialty pharmacy, fusion, mail order, or a hospital setting
- Experience with inbound/outbound pharmacy/healthcare-related phone calls
- Strong data entry/ typing experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.