Job responsibilities include those listed in competencies documentMaintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.Greets patients and assists in responding to their needs in the pharmacy.Gather patient information and process prescriptions requested by the patient.Exhausts all efforts to communicate with the patient any issue or delay in filling their prescriptions.Notifies Pharmacist and contacts prescriber if appropriate in a timely manner when there is a concern about a prescription related to a drug interaction, allergy, drug disease state interaction, and other circumstances as indicated.Responsible for investigating and resolving third-party payment issues.Serves patients with a professional, caring demeanor for quality patient experience.Responsible for maintaining proper records and documents as required by state and federal laws.Prioritizes and fills prescriptions based on specifics such as waiters, discharges, hospice, etc to ensure the patients are receiving excellent care and service.Works together with Pharmacists, other technicians, and all related health care members to help assist patients with dropping off or picking up prescriptions including ringing them up at the cash register.Works together to ensure all supplies including but not limited to vials, caps, bottles, labels, paper, toners, oral syringes, unit dose cards, bags are adequately stocked each day and inventory is maintained for use.Answer phones, load prescription bags into will call system, file prescription hard copies, fill bottles and affix appropriate labels for verification by Pharmacist.Maintain and refill robot daily.Assist Pharmacist in daily operations of the outpatient pharmacy.

WORK SCHEDULE

Full time

JOB LOCATION

Florence, SC, United States

POSITION TYPE

Full time