PHP-SALES AGENT MEDICARE
East Lansing, Michigan
Employer: Sparrow Health System
Industry: Administrative/Clerical
Salary: Competitive
Job type: Full-Time
Job ID: 44681
Positions Location: East Lansing, MI Job Description General Purpose of Description:
Positions Location: East Lansing, MI
Job Description
General Purpose of Job :
The Sales Agent Medicare is responsible for enrolling new members to PHP Medicare's Medicare Advantage plans. The MA Sales Agent is accountable for all aspects of the MA sales process including cultivating strong brand identity, working closely with community members to create trust, and closing sales. This position is responsible for adhering to CMS sales and marketing guidelines, State regulations and PHP policy and procedures. The position reports to the Manager, Medicare Sales.
Essential Duties:
Job Requirements
General Requirements
• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. • Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases
Work Experience
• Minimum two years sales experience or similar experience in a sales/broker environment. • Must have working knowledge of government regulations that affect the company compliance plan Preferred • Health care or insurance industry sales experience with an emphasis on Medicare products.
Education
• Bachelor's Degree in Business Administration or related field or associate degree in Business Administration or related field and five years' experience in the health care or insurance industry. • Valid driver's license • CMS certification for Medicare sales • State of Michigan license to sell health insurance
Specialized Knowledge and Skills
• Self-motivated, highly organized and detail oriented as well as above average problem solving and analytical skills. • Excellent verbal and written communication and presentation skills • Ability to work well with others in a team setting and active in community activities and professional organizations • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.
Physicians Health Plan is committed to building and sustaining a diverse workforce that is reflective of the communities that we serve.
Physicians Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
#LI-AG1
Job Family
Administrative/Clerical Requirements:
Positions Location: East Lansing, MI Job Description General Purpose of Description:
Positions Location: East Lansing, MI
Job Description
General Purpose of Job :
The Sales Agent Medicare is responsible for enrolling new members to PHP Medicare's Medicare Advantage plans. The MA Sales Agent is accountable for all aspects of the MA sales process including cultivating strong brand identity, working closely with community members to create trust, and closing sales. This position is responsible for adhering to CMS sales and marketing guidelines, State regulations and PHP policy and procedures. The position reports to the Manager, Medicare Sales.
Essential Duties:
- Develops annual sales plans to maximize growth within assigned territories to meet or exceed both annual and AEP-based sales goals
- Develops and maintains relationships potential MA beneficiaries for the purpose of enrolling them into PHP's MA products.
- Assists in development of sales collateral materials and other marketing and communication materials as needed. Must adhere to all CMS (federal and State guidelines) and ensure compliance is all aspects of Sales and marketing activities.
- Conducts Sales and Educational events on behalf of PHP Medicare
- Provides individual appointments to potential beneficiaries both in-office and in-home
- Enrolls new beneficiaries using CMS-Approved materials
- Responsible for minimal ongoing member retention-based activities
- Utilizes CRM database to accurately track sales activities for MA appointments with both prospective and current beneficiaries
- Participates in programs of professional self-development, continuous education and community involvement.
- Uses personal vehicle for transportation to and from events and appointments
- Performs additional duties as assigned
Job Requirements
General Requirements
• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. • Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases
Work Experience
• Minimum two years sales experience or similar experience in a sales/broker environment. • Must have working knowledge of government regulations that affect the company compliance plan Preferred • Health care or insurance industry sales experience with an emphasis on Medicare products.
Education
• Bachelor's Degree in Business Administration or related field or associate degree in Business Administration or related field and five years' experience in the health care or insurance industry. • Valid driver's license • CMS certification for Medicare sales • State of Michigan license to sell health insurance
Specialized Knowledge and Skills
• Self-motivated, highly organized and detail oriented as well as above average problem solving and analytical skills. • Excellent verbal and written communication and presentation skills • Ability to work well with others in a team setting and active in community activities and professional organizations • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.
Physicians Health Plan is committed to building and sustaining a diverse workforce that is reflective of the communities that we serve.
Physicians Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
#LI-AG1
Job Family
Administrative/Clerical Requirements:
Created: 2024-09-15
Reference: 44681
Country: United States
State: Michigan
City: East Lansing