Platform Architect
Newark, New Jersey
Summary
The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
As a Platform Architect, you will join our US Technical Field Engineering team for Apple's Enterprise Sales organization, working with our Platform Architect Leader. We play a pivotal role in helping enterprise customers successfully adopt and scale our platform across their organizations. Your main responsibility will be to guide customers in building best-in-class IT practices and environments that support the scaled use of our products, ensuring success beyond your engagement.
You will serve as a trusted advisor, helping enterprise customers deploy, handle, and secure our platform while also addressing their user experience, application strategies, help desk support, and overall lifecycle management needs. A key part of your role will be introducing long-term service offerings that ensure ongoing customer success well after your initial engagement.
This is a home based role not requiring you to be based in listed geo. Up to 50% travel is required.
Description
We are trusted advisors on the Apple ecosystem, working multi-functionally to drive business transformation and Apple platform adoption.
Solution Architecture & Strategy:
Lead technical discussions about architecture, deployment, and integration of our platform within complex enterprise environments, ensuring security, scalability, and compliance with industry standards and regulations.
Navigate complex enterprise environments, influencing key decision-makers, leading challenging priorities, and advancing the most critical initiatives.
Present long-term service offerings to help customers establish platform success beyond the initial engagement, focusing on the long-term success and scalability of the platform within the enterprise.
Measure the success of engagements by the long-term viability and technical soundness of customers' IT practices.
MULTI-FUNCTIONAL COLLABORATION:
Work closely with internal teams (sales, engineering, product marketing, and quality) and strategic solution partners to create innovative, customer-centric solutions that transform the way businesses operate using our platform.
Collaborate with key customer & internal team members to remove technical barriers and drive customer readiness for full platform adoption.
THOUGHT LEADERSHIP & ENABLEMENT:
Author and deliver user documentation, training programs, and workshops for both internal teams and external customers, positioning yourself as a domain authority in the deployment and management of our platform in large, complex enterprise environments.
Lead and contribute to technical discussions on emerging trends and standard methodologies in enterprise IT.
INNOVATION & PROBLEM SOLVING:
Consult on the most innovative and impactful solutions for businesses through the use of our platform and technologies.
Provide authority guidance in solve and problem-solving complex platform-related challenges, driving resolution while maintaining customer trust.
The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
As a Platform Architect, you will join our US Technical Field Engineering team for Apple's Enterprise Sales organization, working with our Platform Architect Leader. We play a pivotal role in helping enterprise customers successfully adopt and scale our platform across their organizations. Your main responsibility will be to guide customers in building best-in-class IT practices and environments that support the scaled use of our products, ensuring success beyond your engagement.
You will serve as a trusted advisor, helping enterprise customers deploy, handle, and secure our platform while also addressing their user experience, application strategies, help desk support, and overall lifecycle management needs. A key part of your role will be introducing long-term service offerings that ensure ongoing customer success well after your initial engagement.
This is a home based role not requiring you to be based in listed geo. Up to 50% travel is required.
Description
We are trusted advisors on the Apple ecosystem, working multi-functionally to drive business transformation and Apple platform adoption.
Solution Architecture & Strategy:
Lead technical discussions about architecture, deployment, and integration of our platform within complex enterprise environments, ensuring security, scalability, and compliance with industry standards and regulations.
Navigate complex enterprise environments, influencing key decision-makers, leading challenging priorities, and advancing the most critical initiatives.
Present long-term service offerings to help customers establish platform success beyond the initial engagement, focusing on the long-term success and scalability of the platform within the enterprise.
Measure the success of engagements by the long-term viability and technical soundness of customers' IT practices.
MULTI-FUNCTIONAL COLLABORATION:
Work closely with internal teams (sales, engineering, product marketing, and quality) and strategic solution partners to create innovative, customer-centric solutions that transform the way businesses operate using our platform.
Collaborate with key customer & internal team members to remove technical barriers and drive customer readiness for full platform adoption.
THOUGHT LEADERSHIP & ENABLEMENT:
Author and deliver user documentation, training programs, and workshops for both internal teams and external customers, positioning yourself as a domain authority in the deployment and management of our platform in large, complex enterprise environments.
Lead and contribute to technical discussions on emerging trends and standard methodologies in enterprise IT.
INNOVATION & PROBLEM SOLVING:
Consult on the most innovative and impactful solutions for businesses through the use of our platform and technologies.
Provide authority guidance in solve and problem-solving complex platform-related challenges, driving resolution while maintaining customer trust.
Created: 2024-09-21
Reference: 200540237
Country: United States
State: New Jersey
City: Newark
ZIP: 07103
About Apple
Founded in: 1976
Number of Employees: 154000
Website: https://www.apple.com/
Career site: https://www.apple.com/careers/us/
Wikipedia: https://en.wikipedia.org/wiki/Apple_Inc.
Instagram: https://www.instagram.com/apple/
LinkedIn: https://www.linkedin.com/company/apple