Portfolio Manager- Portfolio, Program, Project Support - Digital Acquisition Technology

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The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

Open Banking and API platform. We develop open banking APIs and expose various B2B APIs through AMEX through developer portal for external API consumption

You will work with Director Portfolio Management and business leaders to ensure maximum value in the portfolio plan in terms of value-management and investment optimization. Works with Directors of Technical Delivery and Project Management resources to engage and ensure the availability of the required resources in accordance with the overall portfolio delivery plan. Participates in the investment decision-making process with the business, by ensuring provision of information concerning specific business opportunities where technology can improve the value of the business. Provides recommendations on re-prioritization of the delivery plan where necessary. Monitors and tracks multiple portfolio(s) against delivery, cost, budget, forecast, schedule and quality targets.

Key Responsibilities:

· Supports the Investment decision process, by providing provision of technology budgets and advice on prioritization and scheduling

· Assists in the definition, planning and build of the investment portfolio

· Re-prioritizing investments based on either business/technical resource availability and/or changing business priorities or business case

· Provides solutions on resource optimization by suggesting alternative resource channel options, and raises any resource capacity risks that may affect delivery priorities

· Using appropriate tools, in engaging with delivery teams

· Ensures that all delivery projects are supported by an up-to-date business case (i.e. project governance)

· Using reporting tools, monitors the progress of the portfolio delivery and ensures timely and effective communication of the status and assessment of risks/issues

· Partner with finance to ensure alignment of budgets, actuals and forecasts, and track hardware/circuit (depreciable costs), back to forecast and calculates year 2 impact

· (where relevant)

· May act as a primary liaison between IT and the Business

· Accountable for the Clarity data

· Assists Directors with technical delivery engagement processes and business expectation management

· Works with the Finance organization to reconcile and forecast the cost of delivering the plan

· Knowledge/Skills Requires financial acumen in terms of supporting the organizational financial operating principles

· Prior IT and business work experience with a broad range of exposure to various technical environments and business segments, including working in a delivery team

Technology Core

· Competencies

· Adaptive Communication

· Agile Practices

· Industry and Company Knowledge

· Organizational Change Management

· Technical Acumen

· Technology Industry Trends

Education & Experience

Bachelor's Degree in related field required

Knowledge/Skills Requires financial acumen in terms of supporting the organizational financial operating principles Prior IT and business work experience with a broad range of exposure to various technical environments and business segments, including working in a delivery team Technology Core Competencies

· Adaptive Communication

· Agile Practices

· Industry and Company Knowledge

· Organizational Change Management

· Technical Acumen

· Technology Industry Trends

Role Core Competencies Technical

· SDLC Methodologies and Practices Functional

· Financial Management

· Governance and Reporting

· Portfolio Management

· Portfolio, Program, Project Support

· Project Management Leadership

· Consultancy

· Relationship Management

· Strategy Formulation Business

· Planning & Organization

· Resourcing

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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