All the benefits and perks you need for you and your family:

- Benefits from Day One

- Paid Days Off from Day One

- Student Loan Repayment Program

- Career Development

- Whole Person Wellbeing Resources

- Mental Health Resources and Support

- Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

Location: 2200 FOWLER GROVE BOULEVARD, Winter Garden, 34787

The role you'll contribute:

The Practice Manager II is responsible for the overall operational success of their assigned Primary Care Network practices. Provides leadership and direction to the entire team in that location. Practice Manager II will be responsible for efficient and effective operations of a practice with at least 7 providers and roughly 20 additional staff members. Responsible for favorable results related to financials, patient experience, provider and staff satisfaction, consumer initiatives, easy access to care, and value-based care.

The value you'll bring to the team:

• Leads entire team within the practice to focus on service and care excellence.

• Recruits, hires, and onboards team members based on mission, culture, and skills fit.

• Assists in recruitment and onboarding of Physicians and APPs at their location.

• Evaluates and manages all key performance indicators to include value-based care, patient experience, finances, staffing mix, and provider and staff satisfaction.

• Actively leads team and engages where needed in crucial conversations with Physicians, APPs, and staff to build trust and increase accountability.

• Accountable for overall financial performance of practice, including budget management and revenue cycle performance. Draft action plans, in conjunction with Finance to ensure financial targets are met, and adjust when performance is not as expected.

Qualifications
The expertise and experiences you'll need to succeed :

KNOWLEDGE AND SKILLS REQUIRED:

• Possess excellent interpersonal, oral and written communication skills

• Knowledge of medical terminology and technology

• Experience in finance and accounting skills with regards to oversight of a large department budget

• Data analysis and critical thinking

• Exceptional organizational skills and ability to manage multiple tasks/deadlines and address daily operational hurdles as well.

• Ability to develop positive working relationships with Physicians, APPs, staff, and all external departments that support the location.

• Highly professional with excellent customer service skills.

EDUCATION AND EXPERIENCE REQUIRED:

• Associate's degree in Business Administration, Healthcare or related field

• 3 years of leadership experience

EDUCATION AND EXPERIENCE PREFERRED:

• Bachelor's degree in Business Administration, Healthcare or related field

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• Certified by the American College of Medicare Practice Executives (ACMPE)

• Certified by Certified Medical Office Manager (CMOM)

SUPERVISORY RESPONSIBILITIES

Leads team of roughly 20 team members and oversees operations of 7+ Physicians and APPs

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