Date Posted: 04/24/2024

Requisition Number: 7484

Location: CHA East Cambridge Care Center

Work Days: Monday - Friday, 8:30am - 5:00pm

Category: Clerical and Administrative Support

Department: CHA PACE

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union: Yes

Union Name: SH Laborers 381

Department Description:

CHA PACE is a Program of All Inclusive Care for the Elderly (PACE) at Cambridge Health Alliance (CHA). CHA PACE serves adults 55 years and older with chronic medical and/or mental health difficulties with the goals of achieving the highest level of community independence and preventing nursing home placement. CHA PACE’s high functioning interdisciplinary team works to fully integrate and coordinate medical and behavioral health care, community resources, and in home support services. This position is located at 163 Gore St Cambridge CHA PACE at East Cambridge Care Center.

Job Summary:

The Practice Medical Receptionist for the CHA PACE team performs a wide range of administrative and support functions for the department. They act as the link between the health provider, and the patient, as well as between other Alliance departments, outside service agencies, and consulting providers. The person in this role serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication.

Qualifications:

• High School Diploma; some college preferred
• Preferably one-year experience, preferably in a medical setting
• Excellent customer service skills and telephone etiquette
• Demonstrates effective communication skills
• Excellent organizational skills
• Ability to work independently or in teams
• Ability to multitask in a fast-paced environment
• Knowledge of Medical Terminology preferred
• EPIC experience preferred

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.