Premium Suite Runner|Part-time| CFG Bank Arena
Baltimore, Maryland
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
Under the direction of the suites supervisors and managers, the Premium Suites Runner is charged with the accurate and timely delivery of all orders and providing support to both the catering and suites team of frontline service associates. The associate must be available to work majority to all of the events taking place at CFG Bank Arena, including but not limited to concerts, family shows and private "non-event day" catering events.
Responsibilities
The Suites Food Runner is responsible for serving guests in the Suites. The Suites Food Runner must be personable and able to work in an ever-changing fast-paced environment. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Position Details :
This role will pay an hourly wage of $15.00 plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
This position will remain open until Oct 31, 2024
Responsibilities
ESSENTIAL FUNCTIONS
• Works collaboratively to ensure the overall successful operation of the department
• Takes direction from the managers or supervisors for prep-day and event day responsibilities.
• Participates in the pre-shift huddles
• Supports a hospitable environment by greeting guests throughout the arena
• Verifies and transports hot boxes, speed racks and carts from/to the kitchen and pantry
• Distributes food/beverage and other service products from the pantry or kitchen to correct locations
• Provides quick and attentive follow up for any delivery issues
• Assists with keeping the pantry inventory in order and keeping the pantry clean throughout the day
• Retrieves service ware to and from catering, club and suites locations to the kitchen as directed
• Completes opening and closing side work as assigned
• Assists with the breakdown of assigned locations at the end of the event
• Thoroughly cleans and assists with the breakdown of the pantries and storage spaces at the end of the day
• Checks out with the pantry supervisor and/or lead runner at the end of the day and performs other duties as assigned
NON-ESSENTIAL FUNCTIONS
• Serves as a resource for guest requests, questions, or concerns and Assists with all preparation as needed
*Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time.
Qualifications
Prior job experience is preferred, but not required
• Prior food and beverage experience is preferred, but not required
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
• Ability to work as part of a team with all associates, management, and stadium departments
• Excellent guest service skills, ability to adhere to Service Standards
• Ability to complete all required training sessions
• Ability to work accurately, courteously, and with a sense of urgency in a high-pressure environment
• Ability to follow job procedures and supervisor instructions
PHYSICAL REQUIREMENTS
• Ability to lift and carry up to 35 pounds; ability to pull/push up to 100 pounds
• Ability to frequently walk long distances while pulling/pushing a cart, hot box, or speed rack
ENVIRONMENTAL WORKING CONDITIONS
• May be exposed to variable temperatures, including extreme hot and cold depending on the season
• May be exposed to large crowds and confined areas
• Frequently working in a window-less environment
Overview
Under the direction of the suites supervisors and managers, the Premium Suites Runner is charged with the accurate and timely delivery of all orders and providing support to both the catering and suites team of frontline service associates. The associate must be available to work majority to all of the events taking place at CFG Bank Arena, including but not limited to concerts, family shows and private "non-event day" catering events.
Responsibilities
The Suites Food Runner is responsible for serving guests in the Suites. The Suites Food Runner must be personable and able to work in an ever-changing fast-paced environment. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Position Details :
- Part-time position
- Shifts include nights, weekends, and holidays
This role will pay an hourly wage of $15.00 plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
This position will remain open until Oct 31, 2024
Responsibilities
ESSENTIAL FUNCTIONS
• Works collaboratively to ensure the overall successful operation of the department
• Takes direction from the managers or supervisors for prep-day and event day responsibilities.
• Participates in the pre-shift huddles
• Supports a hospitable environment by greeting guests throughout the arena
• Verifies and transports hot boxes, speed racks and carts from/to the kitchen and pantry
• Distributes food/beverage and other service products from the pantry or kitchen to correct locations
• Provides quick and attentive follow up for any delivery issues
• Assists with keeping the pantry inventory in order and keeping the pantry clean throughout the day
• Retrieves service ware to and from catering, club and suites locations to the kitchen as directed
• Completes opening and closing side work as assigned
• Assists with the breakdown of assigned locations at the end of the event
• Thoroughly cleans and assists with the breakdown of the pantries and storage spaces at the end of the day
• Checks out with the pantry supervisor and/or lead runner at the end of the day and performs other duties as assigned
NON-ESSENTIAL FUNCTIONS
• Serves as a resource for guest requests, questions, or concerns and Assists with all preparation as needed
*Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time.
Qualifications
Prior job experience is preferred, but not required
• Prior food and beverage experience is preferred, but not required
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
• Ability to work as part of a team with all associates, management, and stadium departments
• Excellent guest service skills, ability to adhere to Service Standards
• Ability to complete all required training sessions
• Ability to work accurately, courteously, and with a sense of urgency in a high-pressure environment
• Ability to follow job procedures and supervisor instructions
PHYSICAL REQUIREMENTS
• Ability to lift and carry up to 35 pounds; ability to pull/push up to 100 pounds
• Ability to frequently walk long distances while pulling/pushing a cart, hot box, or speed rack
ENVIRONMENTAL WORKING CONDITIONS
• May be exposed to variable temperatures, including extreme hot and cold depending on the season
• May be exposed to large crowds and confined areas
• Frequently working in a window-less environment
Created: 2024-09-07
Reference: 2088394
Country: United States
State: Maryland
City: Baltimore
ZIP: 21218
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
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