Principal Design Operations Manager

Come join the rapidly growing Intuit Virtual Experts Platform design organization as a Design Operations Manager and play a pivotal role in the strategic management and growth of our team. We are creative professionals is passionate about pushing the boundaries of AI and design to create impactful experiences for customers and experts. As we expand, we are seeking a dynamic and strategic Director of Design Operations to streamline and elevate our design processes, ensuring excellence and efficiency across all projects.

Responsibilities

• Strategic Leadership - Develop and implement a comprehensive design operations strategy aligned with the organization's goals and vision. Collaborate with executive leadership to set strategic priorities and objectives for the design team.
• Innovation and Continuous Improvement - Identify opportunities for innovation in design processes and tools to enhance creativity and productivity. Stay current with industry trends, emerging technologies, and best practices in design operations.
• Team Collaboration and Development - Foster a collaborative and inclusive culture within the design team, promoting knowledge sharing and continuous learning. Lead, mentor, and develop a high-performing team of design operations professionals. Facilitate cross-functional collaboration between design, product, engineering, and other departments.
• Operational Excellence - Optimize and standardize design workflows, tools, and processes to improve efficiency and quality. Oversee resource management, including capacity planning, project allocation, and talent acquisition to meet project demands. Implement best practices for project management, ensuring timely and on-budget delivery of design projects.
• Budget and Resource Management - Develop and manage the design operations budget, ensuring cost-effective use of resources. Negotiate contracts with external vendors and partners as needed.
• Performance Metrics and Reporting - Establish key performance indicators (KPIs) and metrics to measure the success and efficiency of design operations. Provide regular reporting and insights to executive leadership on operational performance and areas for improvement.
• Intuit Design Operations community - Participate in and foster the Intuit Design Operations Community and mentor junior members of the design team.