Prior Authorization Specialist - Pavilion 2

Duluth, Minnesota

Employer: Saint Luke's Hospital of Duluth
Industry: Clinics
Salary: Competitive
Job type: Full-Time
  • JOB SUMMARY
    • The Prior Authorization Specialist/Financial Counselor, under the direction of the Manager, Central Billing Office, serves as two major functions as a St. Luke's employee:

      First, responsible for verifying health insurance, obtaining benefits and meeting payer requirements to secure prior authorizations for medications. Verifying insurance coverage, resolving any issues with authorization and escalating complicated issues to appropriate manager. The Prior Authorization Specialist acts as a liaison between patients, their health insurance, and care providers to assist in the understanding of their pharmacy benefit and responsibility.

      Second, will serve as the primary contact for patient reimbursement issues in accordance with established policies. The Financial Counselor provides information to patient or patient's family regarding clinic payment requirements, alternative financing and financial assistance programs. All communications are conducted in a manner that will result in positive patient relations and prompt reimbursement for services.
  • MINIMUM QUALIFICATIONS
    • Education: High School graduate or equivalent.
    • Experience: At least one (1) year of experience in healthcare, finance, or related setting.
    • Licensure/Certification/Registration: N/A
  • PREFERRED QUALIFICATIONS
    • Education: Associates Degree in related field.
    • Experience: Training and/or experience in follow-up or collection technique, medical terminology, and medical records coding and/or managed care reimbursement.
    • Licensure/Certification/Registration: Registered Technician with Minnesota Board of Pharmacy.
  • KNOWLEDGE, SKILLS AND ABILITIES
    • Knowledge of Microsoft Outlook, Word and Excel. Strong computer skills and current computer technology experience. Ability to demonstrate strong personal interaction skills. Must demonstrate good written and verbal communication skills as well as analytical capabilities. Communication activities promote positive patient relations and prompt reimbursement. Knowledgeable in office functions and processes.
    • READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
    • WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.
    • SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.
    • MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry.
    • REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • PHYSICAL DEMANDS AND ENVIRONMENT
    • PHYSICAL DEMANDS
      • Ability to talk, hear, sit, stand, and reach for a period of eight (8) hours
      • Stand - Occasionally Under 1/3 (1-2.5 hours)
      • Walk - Occasionally Under 1/3 (1-2.5 hours)
      • Sit - Continuously Over 2/3 (5.5 - 8 hours)
      • Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 - 8 hours)
      • Reach with hands and arms - Occasionally Under 1/3 (1-2.5 hours)
      • Stoop, squat, kneel, or crouch - Occasionally Under 1/3 (1-2.5 hours)
      • Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)
      • Talk or hear - Continuously Over 2/3 (5.5 - 8 hours)
    • LIFTING REQUIREMENTS
      • Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)
      • Up to 25 pounds - Occasionally Under 1/3 (1-2.5 hours)
    • WORK ENVIRONMENT
      • Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
    • WORKING CONDITIONS
      • Typical office environment with computer usage
Created: 2024-08-22
Reference: 29553
Country: United States
State: Minnesota
City: Duluth
ZIP: 55803

Similar jobs: