Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Float Team (Poughkeepsie Area) - Per Diem, 8 hour shifts between 8:00am - 5:00pm.

Summary: The Nuvance Health Medical Practices Intern program is offered to college students interested in pursuing a career in healthcare. Based on the requirements for the Medical Practice representative, eligible hires will be provided an intensive orientation with progressive ongoing training while having the opportunity to work in a Healthcare setting. In order to provide study while being paid, scheduling expectations are availability in summer and on winter vacations. They will be responsible to support patient care initiatives within their scope of practice and training.

Responsibilities:
1. Maintains reception area while ensuring all patients are greeted and check in/out in an accurate and timely manner. Upon check in, verify all patient demographics and insurance to ensure accuracy, scan all appropriate documents including ID, insurance cards and required forms.
2. Verifies all patients insurances online or via the phone and collects copays and co-insurances.
3. Post charges and copayments. Enter information on spreadsheet once balanced.
4. Provides necessary forms for completion and signatures, reviews for accuracy and notifies the clinical staff when the patient is ready.
5. Schedule patient appointments and necessary procedures. Maintain schedule and revise for cancellations. Confirm next day appointments. Receive authorizations and complete all required hospital forms.
6. Pull charts for nurses to prepare for patient visits. Process medical record requests.
7. Assist Physicians by returning calls per physicians request to patients, updating and maintaining physician schedule, and calling patients with test results when requested.
8. Complete and review disability and workman's compensation forms and obtain physician signature.
9. Maintain filing, charting, faxing and all other clerical functions needed for this office.
10. All mainlining functions including sending new patient welcome packets the day initial appointment is made.
11. Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)
12. Demonstrates regular, reliable and predictable attendance
13. Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).
14. Performs other duties as required.

Other information:
• High School Diploma/GED or Equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience

PRN Rate: $23.65 (NY)

EOE, including disability/vets.

Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.