Product Designer Consultant/Expert

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

Quality Analytics (OA) is a product group that develops on-premises and cloud analytic solutions. Our product line designers oversee a portfolio of product teams, identifying patterns and use cases across the portfolio to better serve their end users. They apply a design thinking mindset, user research skills, and business strategy to align teams around a human-centric roadmap. They collaborate closely with product owners, product managers, and fellow designers across their portfolio.

Roles and Responsibilties:

• Take the stage. Facilitate and lead design thinking sessions with various technical and non- technical stakeholders.
• Conduct generative user research such as contextual inquiry, ethnography, field research, user interviews, and stakeholder interviews.
• Transform user research into assets such as affinity walls, journey maps, empathy maps, story boards, personas, etc.
• Justify your research strategy and insights to stakeholders (un)familiar with the UX discipline.
• Work as a collaborative team member with business partners, product managers, developers and fellow designers.
• Provide mentoring, teaching, and leadership to fellow designers and team members.
• Evangelize UX within your team and across the department.

Skills Required:

• User Research
• Wireframing/Mockups
• Prototyping
• Usability Testing
• Task Flow
• Information Architecture
• Peer Leadership
• Team Collaboration
• Project Management

Skills Preferred:

• InVision
• Sketch
• Excel
• Word

Experience Required:

• 3+ years proven experience in the UX, product management, or a mixture of the two
• 2+ years of experience in user research
• 2+ years of experience in facilitating design thinking and ideation workshops

Experience Preferred:

• Passion for growing your skills, tackling challenging problems, and sharing your learnings with other
• Research chops, strong leadership skills, and diversity of experience are all a plus!
• 3 + years of relevant product management experience
• Ability to build credibility and trust with team members and senior leaders
• Ability to work in a fast-paced environment with changing priorities. • Prior member of a Lean/Agile product team

Education Required:

• Bachelor's degree

Education Preferred:

• Bachelors' or master's degree in human-computer interaction, human factors, psychology, communications, or equivalent.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.