Product Manager, Retail Affordability Technology
Cupertino, California
Summary
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar!
The Retail Technology Product Team is looking for an experienced Product Manager to define and implement affordability experiences in our Stores. You will be a part of a team that ensures our technology fulfills Apple's vision of enabling employees to deliver the best Retail experience in the world. You will partner with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business in our stores.
Description
This role will lead technology and experience development for Affordability programs (e.g., Financing, Trade-in, or AppleCare) in global markets as it relates to Apple's customer demographics, locally relevant payment providers, and market-specific needs.
- Collaborate closely with internal and external partners to identify and drive end to end program experiences and capabilities
- Consistently lead through a customer experience lens toward decision making
- Define and track progress toward key performance indicators and broader retail strategies
- Represent interests of business and technology through the design, development, and deployment of new technology and systems.
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar!
The Retail Technology Product Team is looking for an experienced Product Manager to define and implement affordability experiences in our Stores. You will be a part of a team that ensures our technology fulfills Apple's vision of enabling employees to deliver the best Retail experience in the world. You will partner with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business in our stores.
Description
This role will lead technology and experience development for Affordability programs (e.g., Financing, Trade-in, or AppleCare) in global markets as it relates to Apple's customer demographics, locally relevant payment providers, and market-specific needs.
- Collaborate closely with internal and external partners to identify and drive end to end program experiences and capabilities
- Consistently lead through a customer experience lens toward decision making
- Define and track progress toward key performance indicators and broader retail strategies
- Represent interests of business and technology through the design, development, and deployment of new technology and systems.
Created: 2024-09-20
Reference: 200568178
Country: United States
State: California
City: Cupertino
About Apple
Founded in: 1976
Number of Employees: 154000
Website: https://www.apple.com/
Career site: https://www.apple.com/careers/us/
Wikipedia: https://en.wikipedia.org/wiki/Apple_Inc.
Instagram: https://www.instagram.com/apple/
LinkedIn: https://www.linkedin.com/company/apple