Product Operations Analyst, AWS Business Product Operations

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can procure compute power, storage, and many other services - gaining to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.

AWS Business & Product Operations is in need of a creative, dynamic and results driven analyst to help us support discount programs and private pricing contracts. We're looking for a motivated self-starter who's passionate about managing operational processes, strict adherence to terms outlined in customer contracts and supporting both internal and external customers.

Key job responsibilities

Perform data entry, data management and pricing calculations

• Interpret complex pricing contracts and establish pricing structure to be applied

• Create and execute data quality programs and audits focused on standardization and accuracy

• Develop reports, dashboards, and processes to continuously monitor data quality and integrity

• Proactively identify and implement data (and operational) improvements, enhancements, and system customizations that meet business requirements

• Retrieve and evaluate data using Excel, Salesforce.com, and other data management/BI systems

• Hands on data mining and to execute on projects

• Support weekly, monthly and quarterly reporting

A day in the life

Perform data entry, data management and pricing calculations

• Interpret complex pricing contracts and establish pricing structure to be applied

• Create and execute data quality programs and audits focused on standardization and accuracy

• Develop reports, dashboards, and processes to continuously monitor data quality and integrity

• Proactively identify and implement data (and operational) improvements, enhancements, and system customizations that meet business requirements

• Retrieve and evaluate data using Excel, Salesforce.com, and other data management/BI systems

• Hands on data mining and to execute on projects

• Support weekly, monthly and quarterly reporting

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

BASIC QUALIFICATIONS

Bachelor's Degree preferably in business, accounting, or a related field

1+ year(s) of relevant professional experience

Experience retrieving and analyzing data using Excel, Customer Relationship Management tool (such as Salesforce.com or similar) and other BI systems

Background in contract creation/review and contractual verbiage

PREFERRED QUALIFICATIONS

Quantitative, analytical and organizational skills

Attention to detail and excellent problem solving skills

Highly organized, have multi-tasking skills, and efficient in ambiguous situations

Verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams

Intermediate Excel skills

Strong attention to detail and excellent problem solving skills

Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

Excellent working knowledge of Salesforce.com

Experience working with custom private pricing contracts

Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

Highly organized, have multi-tasking skills, and efficient in ambiguous situations

Strong attention to detail and excellent problem solving skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,100/year in our lowest geographic market up to $109,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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