Our Enterprise Justice business unit seeks an experienced Product Owner to help us continue building and maintaining our market-leading case management system. You will join a multi-disciplinary team that will help you get up to speed quickly. This opportunity will allow the right candidate to influence high-impact, broad-reaching decisions that will positively impact our industry and society.

Note: This is a hybrid position which requires the new hire to work out of the Plano office at least 2x per week.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location
Plano, Texas

Travel
0-5%

Responsibilities

• Evaluate the impact of projects and defect fixes to maximize the team's short-term and long-term impact.
• Research market problems and design solutions.
• Prioritize the problems to solve and curate a refined backlog of prioritized work.
• Create detailed and easy-to-read software requirements, which may include user stories, use cases, flowcharts, etc.
• Act as a liaison between end users, project teams, client executives, and other stakeholders in the analysis, design, configuration, testing, and maintenance to ensure optimal operational performance.
• Participate in the demonstration and training of functionality for stakeholders.
• Consistently attend scrum ceremonies (daily standup meetings, sprint planning, story workshops, sprint retrospectives).
• Balance the need to deliver value with a budget and competing priorities.
• Earn the respect of your team, stakeholders, and the organization to gain support for your decisions.

Qualifications

• Bachelor's degree in business, computer science, or a related field is strongly preferred.
• Strong collaboration skills with both technical and non-technical stakeholders.
• Proven experience creating user stories, use cases, process flows, wireframes, and mockups.
• Understanding of software design principles, especially user-centered design.
• Understanding of the software development life cycle, especially agile methodologies.
• Excellent interpersonal skills, including verbal and written communication, teamwork, and customer service skills.
• Self-starter with strong analytical and problem-solving skills who takes the initiative and proactively offers suggestions and resolutions.
• Be decisive and willing to say "no" to good ideas to deliver great ideas.
• Experience with design tools like Figma, Visio, Axure, or Adobe XD is a plus.
• Familiarity with Jira or equivalent software.

Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .

Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.