- Translate complex business objectives into features, working closely with engineering to provide the information required for those teams to successfully deliver software products.
- Ensure what the team builds is aligned with what is needed to achieve the desired outcomes.
- Lead refinement, and own/prioritize the team's backlog.
- Execute agile methodologies with collaboration in a dynamic product development environment.
- Maintain the product backlog and ensure user stories are aligned to underlying product outcomes.
- Support the Product Manager(s) to ensure in the identification of technical problems, and devise solutions as they relate to the current and future business environment.
- Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities
- Lead the team in defining what needs to change on the platform to support a particular business feature (impact analysis / approach definition).
- Manage team capacity by prioritizing / planning work through Rally stories and project future capacity needs based on pipeline work.
- Ensure feature refinement conforms to definition of ready, and acceptance test criteria is completed to definition of done.
- Foster and contribute to a culture of ownership, follow-through, and collaboration by adopting a mindset of doing whatever it takes to make the team successful.
- Identify risks, challenges, opportunities, and business integration needs.
- Enable cross-functional collaboration with relevant teams within the product scope.
- Prioritize and maintain the sprint backlog consistent with the Outcomes and Product Roadmap and perform story elaboration with the implementation team.
- Work closely with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.
- Review/demonstrate sprint-related or general functionality with external partners and customers.
- Coordinate communication and facilitates resolution of risks, issues, and changes tied to the product backlog.
- Create documentation which identifies and highlights gaps in the end user experience from production launches.
- Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment.

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Required Skills & Experience
- 4 to 5+ years of Product Owner/Product Manager experience in fast paced, Agile environments.
- Ability to establish and maintain effective working relationships with all levels within organization, internally and externally.
- Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements.
- Experience in writing customer journeys, user stories, features in an easy to understand, non-technical manner.
- Good analytical skills. Shown experience in data analysis and analytical decision-making, with preference for consumer services products.
- Problem solving, attention to detail, excellent organizational skills.
- Product management skills, ability to prioritize and complete tasks.
- Bachelor's Degree desirable or equivalent experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.