Product Owner, Omnichannel, Merchandising experience

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com .

COGNIZANT CONSULTING

Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we're growing!

The Role

Our Retail and Consumer Good Practice group is looking for a Product Manager to join our journey. We're looking for someone who has experience in Retail in the area of Merchandising.

We're looking for Senior Consultant / Manager who can deliver within Cognizant's Five Pillars of Consulting Excellence: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Senior Consultant, this means partnering with clients and project stakeholders, colleagues to clarify requirements and support delivery of effective solutions; applying technical and domain expertise to solve core client business challenges or inefficiencies; developing and strengthening domain knowledge and maintaining an accurate understanding of Cognizant's industry propositions and consulting capabilities; supporting business development activities of senior leaders; contributing to the development of practice initiatives or new service offerings (e.g., Strategic Control Points, development of consulting assets); and being an inspiring colleague, promoting team motivation, partnership, and ownership for projects. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!

Product Manager - Store Ops and Omnichannel

Job Description:
We are in search of a seasoned Product Manager specializing in Store Operations, Point of Sale (POS), Payments, Omnichannel and Order Management. The role of the product manager involves comprehending the business vision of the store operations/omnichannel teams and collaborating with stakeholders to devise and execute an innovative roadmap of initiatives. The ideal candidate will possess a robust background in store systems such as POS, WFM, Shrink, Inventory and Order management solutions with a grasp of backend retail ERP systems.

Key Responsibilities:

• Comprehend, analyze, and convey business requirements to align with store systems, order management and CX Product owners and development teams.
• Collaborate with key business stakeholders to offer recommendations and suggestions for optimizing the business processes and applications in Store Ops, Omnichannel and CX space
• Gather, define, analyze, and validate business requirements and business rules, scope, functional, non-functional requirements, source to target mappings and user acceptance criteria to ensure the fulfillment of business needs.
• Define user personas, journey maps, business process maps and identify process improvement opportunities
• Work with the Product Owners to formulate and prioritize user stories for a given initiative and participate in all related ceremonies.
• Monitor project progress by tracking key milestones, phases, and elements within a given sprint and recommend iteration deliveries.
• Analyze and understand the upstream and downstream implications of proposed changes to accurately assess impacts on surrounding systems.
• Actively participate in defining test strategies and scenarios to support test execution with the QA team and business stakeholders.

Qualifications:

• 10+ years of prior experience with Store Operations, POS, Payments, and retail store systems.
• 10+ years of experience enabling omnichannel experience for Retailers and working with leading order management solutions
• Experience with end-to-end implementation of POS, self-checkout, store inventory, labor management and preferably shrink management
• Experience with some of the leading store solutions such as Oracle, Aptos, GK POS, Microsoft Dynamics etc.
• Experience with some of the leading OMS solutions such as IBM, Manhattan etc.
• Ability to work independently and take initiative without close supervision or guidance.
• Demonstrated creative and innovative 'out of the box' thinking.
• Proven ability to establish relationships and build strong credibility with business teams, executive stakeholders, and external partners.
• Forward-thinking and resourceful to ensure all initiatives are delivered in a cost-effective and timely manner.
• Exceptional communication skills, with a focus on delivering information concisely to multiple levels of stakeholders.
• Thrives in a challenging and continuously evolving IT environment.
• Some travel will be required

Work Authorization

• Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Salary and Other Compensation:

The annual salary for this position is between $110,000 - $155,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#LI-JD1

Job Summary

We are seeking a highly experienced Consulting Manager with 12 to 15 years of experience to join our team. The ideal candidate will have a strong background in consulting and domain expertise in Merchandising. This role involves leading projects providing strategic insights and driving impactful results for our clients. The Consulting Manager will play a crucial role in enhancing our service offerings and ensuring client satisfaction.

Responsibilities

• Lead consulting projects from inception to completion ensuring timely delivery and quality outcomes.
• Oversee the development and implementation of strategic plans tailored to client needs.
• Provide expert advice on merchandising strategies to optimize client operations.
• Conduct in-depth analysis of client business processes to identify areas for improvement.
• Develop and present comprehensive reports and recommendations to clients.
• Collaborate with cross-functional teams to ensure seamless project execution.
• Drive continuous improvement initiatives to enhance service delivery and client satisfaction.
• Mentor and guide junior consultants to foster their professional growth.
• Utilize domain expertise in merchandising to deliver innovative solutions.
• Ensure all project deliverables meet or exceed client expectations.
• Manage client relationships and act as a trusted advisor.
• Monitor industry trends and incorporate best practices into consulting engagements.
• Facilitate workshops and training sessions for clients to build their capabilities.

Qualifications

• Possess a minimum of 12 years of experience in consulting with a focus on merchandising.
• Demonstrate strong analytical and problem-solving skills.
• Exhibit excellent communication and presentation abilities.
• Show proficiency in project management and strategic planning.
• Have a proven track record of delivering successful consulting projects.
• Display the ability to work collaboratively with diverse teams.

Certifications Required

PMP Six Sigma or equivalent certification in project management or process improvement.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.