Production Management Engineer

About TSR:

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee's voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Production Management Engineer

Job Description

• Location: New York, New York
• Type: Contract
• Job #80199

Our client, a leading financial services company, is hiring a Production Management Engineer on a contract basis.
Job ID# 80199

Work Location: New York, NY

Responsibilities:

• Monitor, resolve system errors, disruptions.
• Document resolution.
• Manage Incident as per ITIL lifecycle.
• Liaise with upstream data providers to resolve issues.
• Respond to and solve inquiries and operations requested by users.
• Document, Review, handling and resolution steps for support scenarios.
• Prepare and present stability reports and presentations.
• Analyze Alert and Stability trends and make recommendations.
• Investigate root cause of the issues, inform and educate developers about the cause so that developers and mitigate the root cause.
• Automate (1) Resolution of common problems (2) Routine investigations (3) Routine user requests using scripts or available programming platform. Lead reliability or business driven projects. Perform reliability engineering
• You will work closely with engineering/development teams to design, build, and maintain systems and help them decide on products to use, schema design and query tuning.
• You will troubleshoot issues across the entire stack: hardware, software, application and network.
• You will mentor other SREs on standard methodology for everything from monitoring to troubleshooting complex code and database issues.
• You will identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services.
• Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
• Participate in on-call rotation and periodic conference calls with other specialists from other time zones.

Required Experience:

• Hands on experience with UNIX
• Hands on experience with SQL based database
• Three Tier Support experience with DBs such as IBM, DB2, Sybase, Mongo, Green Plum, KDB
• Excellent analytical and communication skills
• Ability to prioritize and willingness to take ownership
• Problem solving mindset and solution enabler
• Great Problem trouble shooting and debug ability
• Familiar with Financial Products like Equity and Fixed Income, securities, different type of risks in an investment bank, Trade flow
• Should be able to contribute in system design and architecture with strong database knowledge.

Desired Skills:

• Knowledge of Automation Related activities using scripting languages such as Python, Bash, Perl, Ruby
• Experience using Enterprise Tools such as App Dynamic, Grafana, Splunk, Dynatrace
• Awareness of, and ability to reason about modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes generally, micro services, and so on.
• Deep understanding of operating system level concepts such as processes, memory allocation, and the network stack, understanding of how applications are affected by the above, and ability to debug same.
• Generally speaking, practical experience running large scale online systems is always an advantage.

Pay Rate: Upto $54/hr