What will I be doing?

Hilton Grand Vacations is coming to Great Wolf Lodge in Concord, NC and we want you to get in on this tremendous opportunity!

As a Production Manager you would be responsible for producing and managing the production of the Vacation Sales Ambassador Team at Great Wolf Lodge in support of the Director of Marketing.

Provide leadership through effective communication of vision, active coaching and development while comparing area sales results to goals and ensuring performance management when necessary.

• Obtain and build a high-performance package sales organization.
• Enhance the partnership with GW by collaborating on guest experience.
• Provides information and incentives for guests in Great Wolf hotel according to local policies.
• Pro-actively pursues all eligible guests on-site to preview HGV through direct purchase of a mini vacation package.
• Lead with area based sales teams towards the achievement of package sales objectives.
• Ensure effective hiring, orientation, training, development and retention of area sales representatives.
• Meet and achieve all budget package targets.
• Provide continuous coaching to team members to enhance their performance
• Ensure that all policies and procedures and maintained and upheld by all team members.
• Create and foster a motivated team environment in the field.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Experience and success in recruiting and retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team
• Demonstrated ability to achieve sales plans.
• Demonstrated ability to professionally develop and coach team members.
• Strategy development, project management, problem solving, and change management skills
• Ability to build positive working relationships, both internally and externally.
• Demonstrated strong oral and written communication skills
• Business related computer skills including Microsoft Office Suite.
• Strategy development, project management, problem solving, and change management skills.

What will it be like to be a Team Member with Hilton Grand Vacations?

There’s something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.