Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Program Administrator I provides leadership, direction and administration of operations to ensure accomplishment of program and organizational objectives.

The Program Administrator I is responsible for the daily activities of the staff and overall operation of the program in their assigned market. Sets priorities for the team to ensure task completion. Identifies and resolves operational problems using defined processes, expertise and judgment.

Primary Responsibilities:

• Direct supervision, development, mentoring and evaluation of Supportive Care program staff within assigned market
• Manages and coordinates specific functions and activities of program, including systems, policies and procedures, human capital, support services, etc. as required
• Collaborates with the program providers to ensure clinical support is provided and delivered in accordance with the provider's direction, needs of the patients and within the scope of practice of the clinical support staff
• Promotes the provision of cost-effective, high-quality health care services to patients
• Tracks and trends outreach and patient engagement efforts and develop new strategies as needed
• Provides continual process improvement including all Quality, HEDIS and Focus on
• Care processes and/or services
• Makes budgetary requests in support of identified program needs
• Oversees medical and administrative staff to ensure:
• Compliance with standards and regulations
• Validation of clinical competencies for all clinical staff
• Complete, accurate and timely documentation in the EMR
• Reviews operational problems/policies and recommends solutions and change to Lead
• Physician to minimize risk and meet external regulatory requirements
• Collaborates with Lead Physician in the preparation and implementation of quarterly budgets; recommends funding based on knowledge of policies, costs, and operating practices
• Assists the Lead Physician in the development and marketing of new services and referral sources
• Represents program at public and professional meetings and conferences
• Participates in program communication and public relations programs
• Maintains professional affiliations and enhances professional development to keep pace with the trends in health care administration
• Actively identifies and strategically develops relationships with employed, affiliated and contracted PCPs and clinics within the assigned market
• Performs other related duties which may be inclusive, but not listed in position job description

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current unrestricted Vocational Nurse license for applicable state of employment
• 3+ years of healthcare administration experience, including one year of supervisory experience
• Computer proficiency
• Knowledge of health care administration, clinic philosophy and policies and operating procedures
• Knowledge of fiscal management systems
• Knowledge of human resource management practices including supervision and staff development
• Knowledge of governmental regulations and reimbursement standards
• Knowledge of computer programs and applications
• Skill in exercising initiative, judgment, problem solving, decision making
• Skill in developing and maintaining effective relationship with staff, Senior Management, patients, vendors, payers, public
• Skill in organizing work to achieve program goals and objectives
• Ability to analyze and interpret complex data
• Ability to research and prepare comprehensive reports
• Ability to monitor compliance standards
• Ability to monitor compliance standards required by Joint Commission or Accreditation
• Association for Ambulatory Health Care
• Reliable transportation for daily travel to various locations as assigned
• Valid driver's license within the state of work
• Out-of-town travel as deemed necessary by business need

Preferred Qualifications:

• Professional healthcare license or certification
• 3+ years of healthcare supervisory experience
• Supervisory experience within a home care setting

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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