Program Assistant, ARCE
Rochester, New York
Employer: University of Rochester
Industry: Faculty
Salary: $20.92 - $29.29 per hour
Job type: Full-Time
Opening
Full Time 40 hours Range URG 106 Ofc Sr Vice Pres Advancement
Schedule
8 AM-4:30 PM; SOME WKNDS/HOLS
Responsibilities
GENERAL PURPOSE:
Directly supports the Affinity Networks and the Diversity, Equity, and Inclusion team. This position will perform a variety of duties including project and program management, and staff support that require extensive word processing, spreadsheet, and database knowledge. This position will support multiple staff in a variety of projects, events, volunteer meetings and administrative work. This role involves interaction with alumni, Advancement staff, and other constituents. The ideal candidate will have a background in customer service, database entry and inquiries and/or administrative support and will have the ability to balance multiple projects and demands at once.
RESPONSIBILITIES:
Event Management Support:
QUALIFICATIONS:
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $20.92 - $29.29 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Full Time 40 hours Range URG 106 Ofc Sr Vice Pres Advancement
Schedule
8 AM-4:30 PM; SOME WKNDS/HOLS
Responsibilities
GENERAL PURPOSE:
Directly supports the Affinity Networks and the Diversity, Equity, and Inclusion team. This position will perform a variety of duties including project and program management, and staff support that require extensive word processing, spreadsheet, and database knowledge. This position will support multiple staff in a variety of projects, events, volunteer meetings and administrative work. This role involves interaction with alumni, Advancement staff, and other constituents. The ideal candidate will have a background in customer service, database entry and inquiries and/or administrative support and will have the ability to balance multiple projects and demands at once.
RESPONSIBILITIES:
Event Management Support:
- Provide event support for both in person and virtual events which includes but is not limited to creation of online registration page, maintenance of registration lists, and correspondence with event participants, gathering and packing/shipping materials, creating and distributing checklist for event staff, generation of attendee lists and nametags, providing on-site and post-event support as needed.
- Support Alumni Relations and Constituent Engagement signature programs including Welcome Celebrations, Global Days of Service, Welcome to the Network Celebrations, Holiday and New Year Celebrations, Rochester Connects, Our Rochester Socials, etc.
- Support large alumni weekend as well as the biannual Volunteer Leadership Conference through logistics and program coordination leading up to the events and onsite throughout the weekend.
- Requires some evening and weekend work.
- Data entry and maintenance of events, volunteer, and other engagement information in the Advancement database.
- Update various volunteer, attendance, and event related spreadsheets.
- Run and create various reports from database including but not limited to, preexisting and new reports for mailings/emails, event, and volunteer activity.
- Update biographic information for constituents in database.
- Support volunteer managers with material preparation, follow up, and meeting support (e.g. catering, technology support)
- Develop and review content for volunteer communications, meetings and event marketing materials including invitations, social media posts, power point presentations, website content, etc.
- Providing exceptional customer service while managing the main Alumni Relations phone line, responding to constituent requests and questions, transferring calls to appropriate staff etc.
- Manage internal mailings, fielding telephone calls, and filing.
- Work with student staff members to delegate projects.
- Coordinate meetings, schedules and activities including the development of meeting agendas and minutes. Project manage timelines and deadlines for team.
- Work with various constituents on specific projects that require customer service, tracking, and coordination.
- Prepare general written correspondence; database entry (contact reports, event analysis - pulling and analyzing reports).
- Write/edit high-level emails and letters to volunteers.
- Process Expenses.
QUALIFICATIONS:
- Two years of post-high school secretarial studies or the equivalent. Associate's degree preferred.
- Two to three years of secretarial or office experience. Higher-education experience preferred.
- or equivalent combination of education and experience required.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $20.92 - $29.29 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Created: 2024-05-17
Reference: 252926
Country: United States
State: New York
City: Rochester
ZIP: 14608