As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington Counseling Center is a valued and growing department in the Division of Student Life. The UW Counseling Center provides counseling services to UW students to assist with barriers to their academic success. The Center has an outstanding opportunity for a Program Assistant to support our staff in a variety of duties.

At the University of Washington, inclusion and diversity are integral to excellence. We value and honor diverse experiences and perspectives, strive to create a welcoming and respectful learning environment, and promote access, opportunity, and justice for all.

The Counseling Center is dedicated to building a culturally diverse and pluralistic staff committed to working in a multicultural environment. We strongly encourage applications from women, minorities, individuals with disabilities, and veterans.

DUTIES AND RESPONSIBILITIES

The Program Assistant (NE S SEIU 925 Non Supv) will have the following responsibilities:

Front Desk Reception:

Greet students and community members in a welcoming, professional manner at all times on the phone and in-person.

Maintain the highest standards of customer service.

Provide accurate information about the center and related campus services.

Schedule appointments and route inquiries.

Maintain close communication with center leadership regarding center operations and staffing concerns.

Coordinate effectively with other reception staff in managing breaks and providing coverage during planned or unplanned front desk staff absences.

Client Records and Data Management:

Enter data into spreadsheets or databases via keyboard or scanning function.

Develop reports, including graphically presenting data (tables, charts, etc.) and organizing materials for distribution.

Prepare complex reports as requested.

Track and order office supplies and other materials as instructed.

Perform other duties as assigned.

MINIMUM REQUIREMENTS

High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

ADDITIONAL REQUIREMENTS

Excellent customer service and communication skills.

Communicate and work effectively as a member of a team in an ethnically and culturally diverse university community.

Capacity to multitask under pressure and respond professionally to all students and community members, including those in distress.

Ability to exercise judgment and collaborate effectively in the solution of practical problems relating to office operations and data collection.

Must be flexible and willing to work in a dynamic and fast-paced environment while maintaining a focus on details.

Experience using Microsoft Office and other software; ability to learn new software applications.

DESIRED QUALIFICATIONS

Experience working with students.

Experience working in a healthcare setting.

Experience using online survey creation software.

Bachelor's degree.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.