As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

Housing & Food Services (HFS) provides on-campus housing to over 10,000 student residents and operates over 40 dining and café locations that serve the entire campus community. To successfully accomplish this, we employ over 1,200 students, classified and professional staff members who work throughout HFS, providing residential and dining services to the campus. As reflected in our mission statement-working together to enhance student life-teamwork and service to our students and customers are at the heart of our business.

At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity, and justice for all. In Housing & Food Services, our DEI statement reads:

HFS will become an organization that prioritizes inclusive workplace communities, centered on belonging and opportunity for all staff. All HFS staff must accept responsibility to identify and interrupt biases, privilege, barriers, and power dynamics. We challenge ourselves to engage in open dialogue, active listening, and empathic learning.

Should you wish to learn more about our commitment to diversity, equity, and inclusion at UW Housing & Food Services, please reference this link Diversity, Equity, and Inclusion Statement Training.

DUTIES AND RESPONSIBILITIES

The Program Assistant (NE S SEIU 925 Non Supv) will provide program operational support to leadership team and three campus locations.

Act as point of contact for general support to Pagliacci, unit employees, internal and external customers, vendors, etc.

Document, implement, interpret, and communicate procedures, work methods, forms, schedules, and job priorities to meet the business needs of the leadership team.

Communicate program-specific policies and procedures to employees, customers, and guests.

Under the direction of General Manager, support student employment processes by assisting with orientation, training, and scheduling functions.

Ensure that appropriate files, records, and databases are maintained.

Update Pagliacci sales tracker daily.

Coordinate catering orders with unit leadership ensure that transfers or payment has been processed, point of contact for customers.

Consult with leadership team to ensure that weekly inventory, transfers and over production and purchasing is completed each week.

Coordinate the activities of the unit including the development, preparation and maintenance of departmental records, databases, statements of income and expenditures and summaries of departmental operation.

Develop and prepare reports upon request, including activity reports for labor, accounts payable and/ Pagliacci menu management.

Use various systems including inventory and menu management systems (CBORD), point of sale systems document management systems.

Take inventory counts using tally sheets from CBORD FSS system.

Update signage, including menu and pricing boards, ensure that Maegan is updated as needed.

Act as liaison to other Housing & Food Services areas; resolve problems that arise between staff and both internal and external customers.

Act as a liaison between Computing Services and Food Services computer users and assist with troubleshooting software problems and referring hardware malfunctions as necessary.

Consult with manager regarding staffing needs and support hiring, training, and evaluation processes.

With direction from manager, schedule coverage for open shifts, track, and document student attendance, and follow up directly with students as needed.

Track progress of new student and classified employees to ensure they have completed all necessary UW compliance training and have had Pagliacci overview and training.

Provide coverage in absence of support staff, including placing orders.

May order, receive, and handle perishable foods.

Seek continuous improvements in office support activities.

May direct the work of student/hourly staff.

Perform related duties as required.

MINIMUM REQUIREMENTS

High school graduation or equivalent AND Two years of clerical experience OR equivalent experience.

DESIRED REQUIREMENTS

One year of experience that demonstrates working knowledge of a food production and service operation including receipt and handling of perishable foods, experience receiving goods and services from external customers, filling schedules and maintaining recipe and menu databases.

CONDITIONS OF EMPLOYMENT

A satisfactory outcome from employment verification and reference check processes is required prior to hire.

Maintenance of a valid Washington State Food Worker Card within two weeks of employment.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.