Title: Program Consultant Senior, Fraud Management W4112

State Role Title: Program Admin Specialist II

Hiring Range: $71,000 - $81,000 commensurate with experience

Pay Band: 5

Agency: Department of Social Services

Location:DSS HOME OFFICE

Agency Website:dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them.

About The Position:

The Program Consultant Senior with the Division of Compliance, Fraud Management Department will be responsible for performing analytical work to process statewide social service program expenditures for Federal reimbursement in compliance with all rules and regulations accurately and optimally. The incumbent is a skilled and adaptable data and process improvement professional with primary responsibilities in process analysis, design, and development for fraud management. Responsibilities include analyzing existing processes, interviewing business processes, gathering relevant data, and then developing and implementing technology-based process improvement strategies. The incumbent will be responsible for maintaining existing processes and completing ad-hoc requests, assisting with data analysis, modeling, reporting, and database development as needed. Ensures administrative activities or project tracking and reporting budget development and monitoring. The Program Consultant Senior coordinates, monitors and reports on the agency's annual budget and spending related to agency major projects and special funding arrangements; ensures the accuracy of the fraud program budget/actual data and cost center structure; assists the Budget and Performance Reporting Manager and the development of data models and the interpretation of results to assist the agency make data-driven decisions.

Minimum Qualifications

Demonstrated:

• Ability to proofread documents and reports and make corrections and recommendations.
• Experience in project administration practices and methodology; in conducting independent research, interpreting, implementing and monitoring policies and programs that assist in the delivery and continuous improvement of the program.
• Significant knowledge of investigative techniques; public assistance programs; legal proceedings; collection methods; program policies and regulations; fraud-related terminology; basic human behavior; social problems and resources; and databases and reports related to assistance and fraud programs.
• Preparing correspondence, documents, and reports in an accurate and professional manner.
• Experience improving business and technical processes.
• Experience utilizing spreadsheets/databases, report writing, fraud detection, auditing and a financial system general ledger module.
• Ability to gather, organize, and present statistical and financial information derived from a variety of sources and software systems is critical.
• Extensive Experience in Microsoft Office Applications (Excel, Word, and Access) and Google Suite.
• Ability to communicate effectively, both orally and in writing, with all internal and external partners, customers, and diverse staff.
• Ability to relay technical and sensitive information to diverse individuals and groups.

Additional Considerations

• Knowledge of or relevant work experience or training in Business Administration, Public Administration, or a related field that demonstrates the ability to successfully perform the duties of the position.
• Working knowledge of budget development and monitoring.
• Experience in applying and interpreting complex federal and state statutes, regulations, policies and procedures governing social services.
• Experience with state government budgeting practices and procedures.
• Work experience using a computerized tracking system for storage and retrieval of information or data.
• Work experience coordinating and managing complex projects and assignments with minimal supervision.
• Advanced experience using Microsoft Excel to perform complex data analysis.
• Experience updating and posting information in FUSION or other website development software.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line "Virginia Jobs" (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching - Employee Benefits.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the "Virginia Jobs" (PageUp) employment site when you apply.

Contact Information

Name: VDSS - Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.