Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Purpose of Position:

• Creation, customization and delivery of training programs in response to system's need
• Lead webinar sessions for the Workforce Development Department
• Lead in-person training sessions for Workforce Development Department

Areas of Responsibilities:

• Assist with Workforce Development Training Projects
• Instructional Design - Customized Instructor-led, blended learning, eLearning, and webinar learning solutions.
• Analyze data to monitor effectiveness of programs

Summary of Duties and Responsibilities:

• Conduct training and development needs assessment.
• Assist with curriculum development and design
• Plan, organize, and coordinate Workforce Development training programs
• Obtain and /or develop effective training materials utilizing a variety of media.
• Train and coach managers, supervisors and others involved in employee development efforts.
• Plan, organize, facilitate and orders supplies for employee development and training events.
• Develop and maintain organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• Conduct follow-up studies of all completed training to evaluate and measure results.
• Collect and analyze data via post training sessions
• Prepare training rooms for training sessions
• Schedule and coordinate Subject Matter Experts for training programs
• Modify programs as needed.
• Assist with other projects as necessary

Minimum Qualifications
1. Baccalaureate Degree from an accredited college or university in Education, Public Health, Psychology, Personnel Administration, Management or Public Administration, or a related approved discipline; and,
2. Five years of progressively responsible experience in planning and manpower development and training programs, medical or public health administration or other fields related to training, development and manpower analysis, of which at least two years must have been in a managerial, supervisory or administrative capacity related to the organization, formulation, development and implementation of such plans and programs: or,
3. A Master's Degree from an accredited college or university in Education, Management, Social Work, Medical Administration, Psychology, Personnel Administration, Public Administration, or a related approved field with four years of experience as described in (2), and two years in a managerial, supervisory or administrative capacity; and,
4. Extensive knowledge of the principals of training and manpower development programs and ability to analyze and determine the needs of the Corporation; or,
5. A satisfactory combination of training, education and experience indicating the ability to perform satisfactorily.
Special Note: In addition to meeting the qualification requirements stated above, assignment to Level II requires evidence of advance study in relevant disciplines.

Department Preferences

• High degree of organizational skill and problem-solving ability; specially the ability to work as self-starter
• Resourcefulness in finding information and answers from within and outside the system without prompting and micromanagement
• Respect for details; ability to execute accurately at a high level without excess supervision
• Ability to prioritize/execute to achieve desired department and project goals with prudence and sense of urgency
• Articulate communication skills - Verbal, written, pictorial and numerical
• Excellent telephone and email etiquette
• A willingness and flexibility to foster the growth and success of the department
• Desire to invest your passion and commitment to a vision that embraces and contributes to the growth of NYC H+H and its success.
• Ability to embrace and live the system's core values (ICARE).

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs