Program Manager, Online MPA

How to Apply

• A cover letter and resume are required for consideration for this position. The cover letter should be included in the same document as your resume and should specifically address your interest in this position and highlight related skills and experience.
• The Ford School is committed to providing a positive and inclusive work environment. This includes providing employees with flexible work opportunities. This position is open to a hybrid work environment of both in-person and remote work and as needed to support periodic in-person workshops and activities.

Job Summary

The Gerald R. Ford School of Public Policy is creating a Program Manager position to support the development and implementation of our new Online Master of Public Affairs (MPA) program. Reporting to the Online MPA Faculty Director and working closely with staff and faculty across the school, you will provide program and operations management to lead the launch of this new degree program at the Ford School.

The Ford School is one of the nation's foremost policy schools, housed at one of the world's great public universities. We inspire and prepare diverse leaders grounded in service, conduct transformational research, and collaborate on evidence-based policymaking to take on our communities' and our world's most pressing challenges. Our dedication to the public good is grounded in our core values and inseparable from our commitment to diversity, equity, and inclusion , including efforts aimed at addressing key policy issues relevant to racial justice and antiracism. We encourage applications from candidates of all backgrounds who will contribute to the diversity of our school. To learn more about the Ford School, read about us .

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Paid parental leave

Responsibilities*

Program Development

• Help develop and implement the Ford School's new online MPA degree program.
• Collaborate with faculty, staff, and senior leaders to develop excellent, innovative programs.
• Support efforts of Ford School leadership to ensure plans and goals align with organizational priorities.
• Monitor emerging needs/interests among key stakeholders (e.g. students, employers, alum) to forecast trends and opportunities that inform programming.
• Represent the Ford School with the Center for Academic Innovation (CAI) and in forums related to executive education and digital learning. Build connections with and strategically collaborate with other executive education/professional development offerings around U-M campus.

Relationship Cultivation and Communications

• Collaborate with key internal stakeholders to support strategies for outreach, marketing, recruitment, enrollment management, and retention for the Online MPA program.
• Support efforts to identify and engage external partners.
• Provide excellent customer service and craft high-level communications for engaging with partner organizations and prospective/enrolled students.

Program Implementation and Operations Management

• Work with Ford School, Center for Academic Innovation, and Information Technology Services (ITS) to ensure all instructors and students have access to needed technology/software.
• Support program instructor's classroom needs.
• Implement programs, such as orientation and intensive residential workshop offerings, in close coordination with senior staff, academic deans, and faculty.

Event Coordination and Management

• Support cohort-wide activities such as orientation and graduation
• In coordination with the Online MPA faculty director, plan and implement two in-person residential experiences per year, including:
  • Logistics, room scheduling and set-up, catering, arranging and supervising vendor service delivery, audiovisual equipment, virtual moderating
  • Coordinate travel and lodging arrangements
  • Monitor and respond to incoming information requests from students and course facilitators
  • Day-of hosting and oversee event set-up

Required Qualifications*

• Bachelor's degree in public policy, education, business, or related field
• 3+ years of experience managing complex projects from design to completion, including program development, implementation, and evaluation.
• Experience in event planning and management
• Demonstrated experience writing and communicating with different audiences and stakeholders

Desired Qualifications*

• Experience with online learning and/or online program management
• Experience with Canvas, Salesforce, and other CRM platforms

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

253361

Working Title

Program Manager, Online MPA

Job Title

Academic Program Manager

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

School Pub Policy

Department

G. Ford Sc Pub Pol

Posting Begin/End Date

8/19/2024 - 9/02/2024

Salary

$62,000.00 - $75,000.00

Career Interest

Academic & Student Services