Program Manager, Sr- Defense

Description

The MilitaryProgram Manager is responsible for the awarded contracts from AAR Aircraft Component Services’ customers in the following categories:



· Aerospace Component Repair & Overhaul (80%)



· Military Depot Support Services including: (20%)



o Specialized Test Equipment & Tooling



o Capability Development for a customer



o Technician Training



o Other Special Programs

The Program Manager crosses all department lines in order to advocate for the customer programs assigned to him. These responsibilities include:



· Serving as the customer liaison into AAR



· Monitoring schedule, deliveries, turn-around-time, and other customer requirements under the contract.



· Monitoring manpower requirements, gross margin, required manpower, process gates, program metrics, and other internal AAR requirements in order to achieve success.

• Serve as the main point of contact between AAR and the customer.
• Address customer inquiries and concerns promptly.
• Ensure that all program objectives, delivery, and metrics meet or exceed contractual requirements.
• Establish and maintain open lines of communication between the customer and AAR.
• Coordinate with AAR Quality to ensure that all quality requirements are met.
• Communicate to Senior Management any problems with suggested solutions.
• Cross all department lines to liaise with support departments to ensure program success.
• Prepare status and metric reports for Management and Senior Management.
• Ensure overall customer satisfaction.
• Identify new opportunities with the customer to grow our business with them.
• Travel in support of the program when required.
• Schedule and lead Program Management Reviews (PMR) as needed.
• Visit the Customer when required to attend meetings and solve programs.
• Monitor program costs to meet target profitability. Take corrective action when necessary if expected profitability is not achieved.
• Issue a weekly report documenting program activities.
• All other duties as assigned.

Qualifications

To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

CORE COMPETENCIES:



• Commitment: must be aligned with company values and ethics.



• Dependability: must be personally responsible, complete work in a timely manner, and performs tasks accurately.

• Motivation: must maintain a positive attitude and high level of energy.
• Communication: excellent interpersonal, oral, and written skills
• Initiative: plans work, carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities.
• Organization: very detail-oriented yet can maintain big picture perspective, comes prepared.
• Leadership: demonstrated ability to get results through others.
• Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others

EDUCATION and/or EXPERIENCE:

• Bachelor's degree from a four (4) year college or university or previous equivalent Program Management experience
• Strong leadership, interpersonal, and communication skills are required.
• Familiarity with Federal Acquisition Regulations (FAR & DFAR)
• Experience working with Military contracts.
• US Citizen
• Highly articulate in oral and written communication
• Preferred but not required:

• Program Management Professional (PMP) Certification
• MS Project & Office Proficiency (Project, Excel, Word, PowerPoint)
• DOD WAWF familiarity or training
• US ARMY TAMMS-A familiarity or training
• US NAVY CAVS familiarity or training
• USAF CAVS familiarity or training
• DCMA PCARS familiarity or training
• DCMA SIR'S familiarity or training
• CPARS familiarity or training
• EXOSTAR familiarity or training
• Product Verification Audit (PVA) requirement familiarity
• Critical Safety Items (CSI) requirement familiarity