Program Support Specialist

Washington, District of Columbia


Employer: National Nuclear Security Administration
Industry: Miscellaneous Administration And Program
Salary: Competitive
Job type: Full-Time

Summary

The incumbent serves as the primary administrative official responsible for planning, development, and execution of operational, communications, and logistical actions for the DNN Deputy Administrator and immediate staff within the Office of the Deputy Administrator.

This job is open to

  • Federal employees - Competitive service

    Current or former competitive service federal employees.


Clarification from the agency

Current Federal employees with competitive status or other eligibility; Former Federal employees with reinstatement eligibility; CTAP/ICTAP eligibles; Veterans with VOW, VEOA, or 30% disability; Military Spouses; Individuals with Disabilities Schedule A; Peace Corps, Vista (AmeriCorps) eligibles; Those eligible under an OPM interchange agreement or other special appointing authority.

Duties

The Program Support Specialist:

  • Serves as primary administrative official responsible for planning and coordinating the operational, communications, and logistical activities (e.g., administrative standard operations procedures, meeting and event preparations, incoming/outgoing correspondence, records management) for the direct Office of the Deputy Administrator.
  • Actively participates in staff- and/or management-level meetings pertaining to the operational, communications, and logistical functions of the organization.
  • Responds to inquiries and addresses administrative issues or researches the issues and provides the results to the appropriate staff.
  • Manages and tracks correspondence, external management reviews, studies, information requests on an as-needed basis. Coordinates with NNSA and DOE Executive Secretariats to ensure timely handling/response on an as-needed basis.
  • Serves as the Deputy Administrator's direct assistant and travel coordinator, ensuring all reservations are confirmed, accurate, and the Deputy Administrator has transport for separate engagements on a trip. Processes travel vouchers and ensures that the Deputy Administrator's government credit card is reimbursed on time. Serves as the vehicle pool coordinator to ensure transportation for the Deputy Administrator immediate front office staff for engagements in and around Washington, D.C.
  • Ensures effective flow of communications, adherence to formats, and completeness of written products.
  • Interprets and provides advice to senior management on application of DOE, NNSA policies, directives
    • and orders as they pertain to DNN operational, communications, and logistical operations. Develops supporting policies and procedures for assigned DNN organizational topic and issues.


Requirements

Conditions of Employment

  • Subject to Random Drug Testing
  • Must pass a pre-employment drug test.
  • Favorable suitability determination required.
  • Financial Disclosure is required.
  • Must be able to obtain/maintain a Q level Security Clearance.
  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • Males must abide by Selective Service registration requirements.
  • Compliance with Homeland Security Presidential Directive (HSPD-12) governing personal identity which will require that you provide two forms of identification.
  • A one-year probationary period may be required.


Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS

A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower NNSA Demonstration Project pay band at the NQ-02 or GS-12 grade level in the Federal service. Specialized experience for this position is defined as: Experience planning and coordinating operational, communications, and logistical activities for agency or office; participates in staff- and/or management-level meetings; responds to inquiries and addressing administrative issues; management of correspondence; calendar, travel and logistical coordination for Senior Officials; management of effective written communications; development of supporting policies and procedures for assigned agency organizational topic and issues.

Examples of Specialized Experience:

1. Serves as primary administrative official responsible for planning, coordinating, analyzing, and evaluating the organization's operational, communications, and logistical operations consisting of a variety of functions including incoming/outgoing correspondence for senior

DNN officials and leaders, records management, internal controls, publications/forms management, administrative standard operations procedures, and organizational files records management.

2. Interprets and provides advice to senior management on application of DOE, NNSA policies, directives
• and orders as they pertain to DNN operational, communications, and logistical operations and keeps the Deputy Administrator advised of issues and concerns.

3. Ensures effective flow of communications, adherence to formats, and completeness of products.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of "well qualified" which is defined as having a score of 85 or better.

You must meet all qualifications and eligibility requirements within 30 days of the closing date of this announcement.

Education

This job does not have an education qualification requirement.

Additional information

  • The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
  • Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.
  • If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.
  • More than one selection may be made from this vacancy announcement.
  • Some positions may require completion of a probationary period of up to 1 (one) year.
  • Many positions require successful completion of a background investigation.
  • All males born after December 31,1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
  • A Recruitment/Relocation Incentive may be authorized for a highly qualified applicant in accordance with Agency policy.

EEO Policy: Click HERE.

Reasonable Accommodation Policy: Click HERE.

Veterans Information: Click HERE.

Telework: Click HERE.

Selective Service Registration: Click HERE.

Information about the NNSA Demonstration project can be found by clicking HERE.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Department of Energy uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualifications necessary for this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.

Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated to determine if you are a best qualified candidate. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Due weight will also be given to federal employees, when applicable, for performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3). Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):

Administration and Management, Communication, and Organizational Awareness

Your application and resume shall demonstrate that you possess the following Competencies. Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the Competencies identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application.

Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., VRA, Schedule A).

All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.

To preview the application questionnaire, click the link below.

https://apply.usastaffing.gov/ViewQuestionnaire/12407202

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.

    • Your resume shall list all work experience (paid and unpaid); you must list the full name and address of each employer.
    • For all types of work experience, you shall indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
    • For paid work experience, you shall indicate your starting salary for each position and the highest salary you earned (if different).
    • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
    • You may list all incentive awards on your resume.
    • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.

    . If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

    • Cover Letter, optional, expressing additional information not covered in your resume.
    • Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.

    Submit one or more of the following to support your eligibility(s) to apply to this job announcement:

    SF-50, "Notification of Personnel Action" (current/former federal employees):

    To properly verify status eligibility, your SF-50 must show the following: Full position title; appointment type; occupational series; pay plan, grade, and step; tenure code; and service computation date (SCD). If you do not submit an appropriate SF-50, we cannot verify your status eligibility!

    If your current position SF50 does not indicate you have competitive service status or does not reflect the pay plan and grade of the highest position you have held in the competitive service, in addition to your current SF50, you must provide your previous SF-50s that provide the proof of competitive status and highest grade held on a permanent basis.

    If specific educational requirements are indicated for this vacancy: experience.">Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

    Veterans: DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.

    Individuals with Disabilities: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). For more information visit the USAJOBS Help Center.

    Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center.

    Other non-competitive or special appointing authorities: provide documentation which supports your eligibility.

    Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.

    Performance Appraisals: Submit your two (2) most recent performance appraisals. Your performance appraisals and incentive awards will be given due consideration in the selection process based on their relation to the duties of the position and the consistency with which they may be considered in evaluating you against other applicants. If the performance appraisals are not available, please provide a written statement of explanation and upload as a separate document.

    Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.


    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.

    The application process is as follows:

    1. You must have a login.gov account to sign into USAJOBS: https://www.usajobs.gov/Help/how-to/account/.
    2. To begin the application process in USAJOBS, click the Apply Online button.
    3. Answer the questions presented in the application and attach all required and supporting documentation.
    4. You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.


    You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://my.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.

    To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

    If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://www.usajobs.gov/Help/

    If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.

    Agency contact information



    Keyonna Washington


    Phone

    240-686-9404

    Email

    keyonna.washington@nnsa.doe.gov

    Address

    NNSA - Deputy Administrator for Defense Nuclear Nonproliferation

    24600 20th St SE

    Kirtland AFB, NM 87117-5507

    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.

    You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.

    You will be contacted directly if an interview is required.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request


Required Documents

ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.

  • Your resume shall list all work experience (paid and unpaid); you must list the full name and address of each employer.
  • For all types of work experience, you shall indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
  • For paid work experience, you shall indicate your starting salary for each position and the highest salary you earned (if different).
  • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
  • You may list all incentive awards on your resume.
  • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.

. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

  • Cover Letter, optional, expressing additional information not covered in your resume.
  • Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.

Submit one or more of the following to support your eligibility(s) to apply to this job announcement:

SF-50, "Notification of Personnel Action" (current/former federal employees):

To properly verify status eligibility, your SF-50 must show the following: Full position title; appointment type; occupational series; pay plan, grade, and step; tenure code; and service computation date (SCD). If you do not submit an appropriate SF-50, we cannot verify your status eligibility!

If your current position SF50 does not indicate you have competitive service status or does not reflect the pay plan and grade of the highest position you have held in the competitive service, in addition to your current SF50, you must provide your previous SF-50s that provide the proof of competitive status and highest grade held on a permanent basis.

If specific educational requirements are indicated for this vacancy: experience.">Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

Veterans: DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.

Individuals with Disabilities: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). For more information visit the USAJOBS Help Center.

Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center.

Other non-competitive or special appointing authorities: provide documentation which supports your eligibility.

Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.

Performance Appraisals: Submit your two (2) most recent performance appraisals. Your performance appraisals and incentive awards will be given due consideration in the selection process based on their relation to the duties of the position and the consistency with which they may be considered in evaluating you against other applicants. If the performance appraisals are not available, please provide a written statement of explanation and upload as a separate document.

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.


If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.

The application process is as follows:

  1. You must have a login.gov account to sign into USAJOBS: https://www.usajobs.gov/Help/how-to/account/.
  2. To begin the application process in USAJOBS, click the Apply Online button.
  3. Answer the questions presented in the application and attach all required and supporting documentation.
  4. You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.


You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://my.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.

To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://www.usajobs.gov/Help/

If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.

Agency contact information



Keyonna Washington


Phone

240-686-9404

Email

keyonna.washington@nnsa.doe.gov

Address

NNSA - Deputy Administrator for Defense Nuclear Nonproliferation

24600 20th St SE

Kirtland AFB, NM 87117-5507

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.

You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.

You will be contacted directly if an interview is required.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Created: 2024-05-08
Reference: 790013100
Country: United States
State: District of Columbia
City: Washington
ZIP: 20010


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