Program Support Tech Senior

Title: Program Support Tech Senior

State Role Title: Administrative and Office Specialist III

Hiring Range: $53,514.00 - $55,002.00

Pay Band: 3

Agency: Virginia Department of Health

Location:CHESTERFIELD HQ

Agency Website:https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts. The Chesterfield Health District provides public health services to the residents of Chesterfield County, Powhatan County, and the City of Colonial Heights. This position is based in Chesterfield. Typical working hours are Monday-Friday 8:00am-4:30pm.

The Chesterfield Health District is seeking an experienced Program Support Tech Senior to join our team. The Program Support Tech Senior will independently perform technical office tasks in support of one or more programs, continuously applying policy and procedures pertaining to daily finance reporting and accounts billing.

This position will serve as an expert contact and information resource for one or more clinical programs/services; performs the most complex tasks for program services available in a health department or district; provides information to promote access to other services.

Position will serve in a supervisory capacity to direct, advise and train others; design and direct workflow processes; research and processes insurance claims; gathers data and collects and prepares reports on program activities; develops, promotes and coordinates program activities, and may provide financial/procurement support as requested.

The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

Working knowledge of medical office procedures, computer and software technology, use of policies & procedures and customer service.

Strong interpersonal and communication skills, orally and written

Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD, EXCEL, and database entry) and general office equipment (copier, fax, calculator); Ability and experience with setting up and maintaining files & manuals

Ability to maintain confidentiality

Ability to follow and apply established procedures and applicable policies

Additional Considerations

Coursework in Medical Terminology

Bilingual in English/Spanish

Experience using Webvision, Payscan, Avality and/or other health coverage software.

Demonstrated experience in financial reporting associated with billing

Demonstrated ability to work with culturally diverse persons and communities, with the ability to be culturally sensitive and appropriate

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Brandi Henderson

Phone: 804-751-4359

Email: brandi.henderson@vdh.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.