We are looking for a highly organized and detail-oriented Project Administrator to join our Project Management Office (PMO) team. This internal-facing role will provide support to our Enterprise Public Safety Professional Services organization.

The primary day-to-day responsibilities include initiating new contracts in our accounting and project management systems, triggering billing and communicating with cross-functional internal teams, and monitoring/auditing projects throughout the project lifecycle

Responsibilities

• Setting up new projects and amendments in Changepoint PSA
• Updating and maintaining professional services backlogs
• Validating project setup, including billing schedules in Softrax
• Initiating client billings
• Processing of change orders
• Performing project audits to ensure timely revenue recognition
• Administration of the non-bill process
• Updating of knowledge items in Changepoint PSA
• Running contract audit reports and investigating exceptions
• Closing out projects upon completion

Qualifications

• Proficiency in Microsoft Office 365, including Excel, Word, Outlook, and Teams
• Understanding of general accounting and revenue principles
• Close attention to detail with a high level of accuracy
• Ability to balance competing priorities and deadlines while working in a fast-paced environment
• Positive and effective communication practices
• Strong analytical and problem-solving skills

Location
Troy, Michigan

Travel
0-5%