Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Specialist - Epic Beaker Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
• Performs unit, system, and integration testing per standards and documents outcomes
• Work with Application Team to ensure applications are well supported and implementations are properly executed
• Follow defined standards, promote best practice principles, and participate in change control process
• Optimizes, maintains and supports application/system as required
• Participates effectively as a team member to achieve team goals and objectives
• Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable
• Initiates escalation procedures
• Identify potential issues and refer more complex issues to appropriate level of support
• Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
• Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan
• Meet application deliverables, project timelines, and delivery weekly status reporting
• Timely project and data tracking with input of weekly time tracking
• Performs other related duties assigned by supervisor
• In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• 7+ years of recent experience with an implementation
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
• Demonstrative understanding of technical documentation
• Current Epic Beaker Certification with strong previous experience; experience with CP, AP, DI and Testing
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Preferred

• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations
• Strong desktop skills including Word, Excel, PowerPoint
• Work Experience/Direct Knowledge of clinical area or business area to be supported

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Benefits

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Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.