Project Management Manager, ERP Pro

The Project Management Manager is expected to be a mentor and advisor to project managers and a thought-leader and ambassador for Tyler project management processes. In addition, the Project Management Manager is responsible for overseeing the work of project management personnel.

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location
Remote | Lakewood, Colorado | Lubbock, Texas | Plano, Texas

Travel
10-25%

Responsibilities

• Serves as an experienced point of contact for project managers to resolve project management issues.
• Provides project support for escalations and risks to ensure client success.
• Performs ongoing quality control tasks such as project audits to ensure project management deliverables are in compliance with contracted obligations.
• Reviews project plans for compliance with standard processes.
• Monitors and reports on team contribution to revenue targets and departmental goals.
• Monitors project milestones, deliverables, budget compliance, client health, and other project management oversight.
• Serves as liaison with Accounting for project management escalations.
• Reviews contracts to determine appropriate PM assignment for new projects.
• Collaborates with Director in identifying and developing continuing education opportunities for project management team.
• Collaborates with other Department Managers to develop and implement best practices for the organization.
• Mentors project managers in relevant soft skills, including time management, effective communication, risk management, and conflict management.
• Recommends and develops project management process improvement.
• Obtains regular feedback from staff and/or clients regarding project quality to continually find ways to improve processes and ensure an efficient and effective client experience
• Commits to expanding project management skills and maintaining advanced knowledge of the Tyler PMO processes, tools and templates.
• Supports all of Professional Services as ChangePoint SME.
• Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook and Safety Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
• Involves occasional travel.

Qualifications

• Bachelor's degree, or comparable work experience.
• Current PMP certification and ongoing maintenance of certification required
• 3-5 years of experience as an enterprise-level Project Manager. Solid and proven project management experience is essential.
• Customer centric mindset
• Excellent planning, organization, and follow-through skills.
• Excellent verbal and written communication skills to articulate information to various audiences including executive management.
• Proactive and creative problem-solving skills and ability to evaluate options, analyze complex problems, and present possible solutions in a simple, easily understood manner.
• Clear thinker with a structured approach to identifying and solving problems.
• Demonstrated success in implementing best practices and driving continuous process improvement by establishing and measuring key performance indicators and tracking mechanisms.
• Action oriented and both willing and able to function in a continually transforming environment.
• Has a previously demonstrated and proven track record in increasing revenue, profitability, and streamlining efficiency.
• Demonstrated ability to prioritize and complete multiple tasks in a fast-paced environment
• Excellent negotiation, conflict resolution, and persuasion skills.
• Demonstrated ability to maintain a positive, professional attitude.
• Valid driver's license.

State-Specific Salary Range Disclosure Requirements
Salary will generally fall between $59,451 - $102,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .