Project Manager II, Sales & Account Management Membership Growth & Retention

Description: Must reside in the state of California.

Overview: The Project Manager role is essential for supporting Large Commercial Account Management and New Sales in achieving KP membership growth. This position provides executive-level analytic support, acts as a liaison with functional departments, and manages market engagement activities. The PM is aligned with Local Medical Service Area leadership and is responsible for market engagement activities, line of business assignments, and leading market-facing activities and broker/customer events. Key responsibilities include agenda planning, managing growth & retention initiatives, tracking actions, and local market reporting. Additionally, the role involves facilitating broker and customer events, managing workstream action plans, and supporting various line of business goals directly connected to Account Management activities. The role is critical for the success of business lines and the CA Market, driving significant revenue and membership growth annually.

Job Summary:

Manages small projects or components of larger projects with oversight from more senior project managers. Leads the work of project team members with guidance from more senior project members by requesting internal and/or external resources. Supports the management and proactive mitigation of project risks by assisting in the analysis/resolution of trigger events. Provides support to project personnel by regularly communicating with project team members and working closely with key stakeholders.

Essential Responsibilities:

• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.


• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.


• Manages small projects or components of larger projects with oversight from more senior project managers. Develop and executes project plans independently or under the direction of others. Assists with project financials by monitoring financial aspects for assigned project initiatives. Monitors project performance (e.g., on time, on budget, within scope, and with quality) against plan under the guidance of from more senior project managers. Assists with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Allocates resources, establishes schedules, and makes task assignments.


• Leads the work of project team members with guidance from more senior project managers. Requests internal or external resources to support completion of project activities and changes in schedule, scope, and budget. Promotes project vision and objectives with project team.


• Supports the management and proactive mitigation of project issues and risks by assisting in the analysis and resolution of trigger events.


• Supports policy and procedure adherence of project plans by following KP, departmental, and/or business line policies and procedures.


• Provides ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for. Works closely with key stakeholders. Provides real-time updates to project managers regarding scheduling conflicts and budget disparities.

Minimum Qualifications:

• Bachelors degree from an accredited college or university OR Minimum three (3) years experience in project management or a directly related field.

Additional Requirements:

• Knowledge, Skills, and Abilities (KSAs): Applied Data Analysis; Financial Acumen; Quality Assurance Process; Service Focus

Preferred Qualifications:

• Two (2) years experience in business analysis.
• One (1) years experience working with advanced Excel functions including, formulas, pivot tables, vlookup, etc.

Primary Location: California,Oakland,Ordway
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Remote
Employee Status: Regular
Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee
Job Level: Individual Contributor
Specialty: Project Management
Department: Oakland Reg - 1950 Franklin - HP Mgr-VP Sales & Marketing - 0308
Pay Range: $80900 - $104610 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
Remote: Work location is the remote workplace (from home) within KP authorized states. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

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