Title: Project Manager
Contract: 6+ months
Location: Phoenix
#LJDice
Core Responsibilities

• Implement program vision, program plan, and charter, handling each initiative throughout with clear communications to ensure success.
• PMO Reporting & Dashboard based on inputs from various collaborators; Support project communications (meeting minutes, tracking RAIDD log) and alignment; Implement PMO standards, reporting, and cross-team coordination; lead regular touchpoints.
• Formulating clear execution plans and milestones to successfully conclude projects within required timeframes. Act as first point of escalation, aiding and guidance throughout the program delivery.

• Partner with cross-functional workstream leads to align on prioritization, identify resourcing needs, and connect interdependent teams and initiatives. Build links with key stakeholders across GCS platform and product owners.
• Collaborate with team members across Compliance, General Counsel, Technology and Business partners to drive on time and within budget program delivery while establishing interdependencies, identifying risks, managing resource constraints, and eliminating roadblocks.
• Work with technologies, and other teams across the organization to ensure that the committed roadmap and pipeline are well articulated, understood and managed against available capacity.
• Collaborating closely with external parties (vendors), coordinating regulatory requests, and helping support all engagements to ensure key decisions are made and progress is achieved.
• Apply project management rigor by leveraging tools such as Airtable, Jira and Rally, Confluence, and other applications to maintain documentation, provide project status, reporting, and governance while adhering to PMO processes, documentation standards, and best practices.
• Prepare communications, such as weekly reporting, strategic business reviews, to senior leaders and external audiences to help lead the organization towards success.
• Support planning activities to deliver maximum business value based on critical program metrics.
• Clearly communicating progress up to senior level management; reporting on milestone progress, raising key decisions and issues for resolution.
• Find opportunities for organizational improvement through internal/external research and analysis and lead key activities to support the team to ensure the desired customer and business value is delivered.
• Strive for continuous improvement in our processes and procedures, propose and implement changes to ensure a productive and efficient organization, in partnership with the wider team.
• Partner with all stakeholders to ensure consistent and accurate project scoping, cost-benefit analysis, and level of effort assessments.

Key Competencies / Minimum Qualifications

• Project and Program Management : Successful track-record of managing sophisticated projects that deliver both technical and non-technical solutions to achieve business results, positively impacting the customer experience. 5 years of experience in project managing business improvements, large scale technology implementations, and organizational change management. Strong project management skills and expertise in process redesign.
• Relationship Building: Proven results in developing effective, matrixed, cross-organization relationships, collaborating, and communicating across global business, technology, compliance partners.
• Agile and similar methodologies: Developed understanding of Agile methodology and/or exposure to improvement methodologies (Lean, Six Sigma, or similar methodologies). Working understanding of Airtable, Jira, Rally and Confluence. Experienced at running test and learns with the appropriate monitoring frameworks. Ability and desire to continually learn about new technologies, project management methodologies, and adapt to ever-changing business and industry needs.
• Analytical mindset : Shown ability to conduct thorough and understandable analysis using a combination of quantitative and qualitative methods to provide meaningful insights. Ability to take complex technology or service delivery discussions and break them down for business. Loves working in a lean, fast-paced, and dynamic environment. Proven ability to work autonomously and adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change. Problem solver and agile decision-maker with solid analytical skills.
• Communication: Strong understanding of project and program management and communication skills, attention to detail, and the ability to clearly and concisely articulate complex concepts for a variety of audiences. Strong communication and presentation skills allowing for clear and appropriate messaging for multiple levels/audiences.
• Leadership: Strong leadership skills with the proven ability to coordinate and influence team members from multiple internal departments and external vendors. Ability to effectively present ideas and communicate with senior leadership. Ability to manage across global teams with a diverse set of backgrounds, business objectives, and time zone constraints.
• Operational Risk and Control Mindset: Understanding of operational risk concepts and programs. Solid process enhancement and control-oriented mindset.
• Bachelors degree or equivalent in related field

Preferred Qualifications

• Program Management experience leading complex technology projects using Agile Methodology
• Understanding of compliance/regulations are preferred but not mandatory
• Experience working in highly regulated environments, e.g., financial services
• Familiar using AIrtable, Tableau or other business management and intelligence tools
• Obtained PMP, ACP or similar project management certifications including SAFe
• Understanding of Sales Conduct and Risk Management practices
• Masters degree would be preferred.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.