PsychCare Plus Clinician - Western Psychiatric Hospital (Casual)
Pittsburgh, Pennsylvania
UPMC Western Psychiatric Hospital is hiring a casual PsychCare Plus Clinician!
Psych Care Plus is the admission and outpatient scheduling service for UPMC Behavioral Health Service Line for WPIC. The Clinician, working in a call center environment, takes referrals from hospitals, community providers, or the public, and facilitates disposition to the appropriate level of care.
The incumbent will work 16 hours every two weeks. Shifts will rotate and can include days, evenings, and nights.
Responsibilities:
Qualifications:
Psych Care Plus is the admission and outpatient scheduling service for UPMC Behavioral Health Service Line for WPIC. The Clinician, working in a call center environment, takes referrals from hospitals, community providers, or the public, and facilitates disposition to the appropriate level of care.
The incumbent will work 16 hours every two weeks. Shifts will rotate and can include days, evenings, and nights.
Responsibilities:
- Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner
- Works to maintain high census for UPMC Behavioral Health service line and demonstrates appropriate patient assignment
- Ability to verbally present the case to physicians and others
- Demonstrates UPMC Values in contacts with coworkers, patients, the public, and all callers
- Review the inpatient commitment for accuracy, completeness, and proper time frames
- Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail
- Demonstrate knowledge of mental health laws.
- Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly
- Follow outpatient scheduling or referral documentation guidelines
- Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement
- Demonstrate ability to utilize DSMV and to develop provisional diagnosis.
- Active participation and ongoing maintenance of quality management activities and the development of standards from problem identification
- Ability to work efficiently and independently in emergency setting.
- Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic
- Demonstrate high standards for accurate documentation in software and within patient assessments
Qualifications:
- Bachelor's Degree in Human Services or a related field with a minimum of 1year experience in a clinical psychiatric setting or an entry level Master's Degree.
- Ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
- Excellent phone etiquette and interpersonal relations with the ability to interact professionally with all callers.
- Ability to identify problems, implement resolution, reassesses situation/problem.
- Ability to work collaboratively within a multidisciplinary team.
- Ability to work under stress, with an unpredictable patient flow, in a sometime- crowded work environment.
- A personal disposition that is warm, friendly, caring, kind and hospitable towards patients, colleagues.
- Exhibit openness and willingness to learn.
- Flexible schedule; rotating shifts.
- History/track record of all above services consistently delivered with a service excellent attitude.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-09-12
Reference: 6339859878
Country: United States
State: Pennsylvania
City: Pittsburgh
ZIP: 15216
About UPMC Senior Communities
Founded in: 1893
Number of Employees: 110000
Website: https://www.upmc.com/
Career site: https://careers.upmc.com/
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PsychCare Plus Clinician - Western Psychiatric Hospital
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