Address: USA-PA-Philadelphia-3501 Island Avenue
Store Code: GC - Peapod (5033421)

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

PRIMARY PURPOSE

At The GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey. We are committed to being an inclusive place to work and shop. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member. We also take pride in connecting families for a better future. If you're ready for a purposeful career, join our GIANT family. You'll help us make a difference while making some great connections and friendships along the way.
The primary purpose of the position is to coordinate activities in the maintenance office, including parts repair and related supplies, parts inventories, updating maintenance tracking programs, originating and processing warranty claims, processing invoices for payment, maintaining office records as required by regulatory agencies, and maintaining safety records. Team member is responsible for ongoing oversight and run time of equipment within the facility in the absence of the lead, including robotics, electric pick carts, transportation carts, and additional equipment as assigned.

DUTIES AND RESPONSIBILITIES

• Initiates orders for maintenance repair parts, supplies, and services
• Receives and processes repair parts into shop inventory and updates maintenance records
• Processes equipment work orders
• Processes equipment warranty claims needed to recover cost for parts covered by warranty
• Answers incoming calls and maintains a high degree of customer service
• Maintains all data entry functions relating to key performance indicators, productivity, and volume flow using system generated reports and Microsoft Excel
• Knowledge and expertise of robotic unit repairs while utilizing troubleshooting dashboards to maintain run time
• Tracks the usage of parts on hand for robotic and picking cart repairs to ensure optimal stock levels
• Demonstrates the company's values of CARE, INTEGRITY, TEAMWORK, COURAGE, and HUMOR
• Performs other duties as assigned

QUALIFICATIONS

• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Must be able to use, or learn to use, the equipment and tools used to perform this job.
• Proficiency in Microsoft Outlook, Excel, Word
• Ability to read/comprehend technical repair manuals
• Verbal and written communication skills
• Work independently with minimal direction/supervision
• Self-motivated with a willingness to take initiative
• Customer-oriented attitude

PHYSICAL REQUIREMENTS

• Shift Hours: Minimum 4-hour shifts or more depending upon business needs
• Job Cycles: Continual Max
• Lift/carry: 50 lbs.
• Stand 55%, Sit 0%, Walk 45%
• Category IV: Lifting, carrying, P/P up to 50 lbs.
• Max Pull static: 20 lbs.
• Exposure to weather conditions

PREFERRED REQUIREMENTS

• Team members are responsible for understanding company policy and procedures as stated in the policy and procedure manual and the team member handbook.

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.

Job Requisition: 319967_external_USA-PA-Philadelphia