Public Health Outreach Worker - CP014

Title: Public Health Outreach Worker - CP014

State Role Title: Direct Service Associate II

Hiring Range: $29,622.00

Pay Band: 2

Agency: Virginia Department of Health

Location:CUMB PLATEAU-TAZEWELL

Agency Website:https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

This position will based at the Tazewell County Health Department located at 253 Chamber Drive, Tazewell, VA 24651 and will serve the community by providing Outreach services to assist citizens with the Virginia FAMIS Healthcare (Medicaid) enrollment process.

Facilitates service delivery to clients in a health district or other direct service work unit
by interpreting language to staff and clients. Duties typically associated with overall
service delivery are well defined include securing patient history, providing basic health
education, explaining various routine assessments, diagnostic and treatment processes
as well as identifying other social or financial service providers to contact for assistance.
May provide transportation for clients or provide general administrative tasks such as
keyboarding, filing, reception.

1. Clinic Support
• Assists with language interpreting as needed
• Assists in packaging medications for clinician dispensing
• Following a direct protocol, policy or procedure or order from a licensed
provider, provides technical support to professional medical and nursing staff
• May perform patient measurements such as temperature, pulse, blood
pressure, height, weight; collect laboratory specimens
• May collect and label laboratory specimens
• Sterilizes instruments; runs sterilizer controls for sterilizers; cleans and
maintains autoclaves
• Stocks clinical suite and exam rooms
• Provide direct clerical support and assist clients as eligibility technician in
completing appropriate paperwork
2. General Support
• Performs administrative tasks including, but not limited to, answering
telephone, greeting clients, scheduling appointments and providing general
office coverage
• Maintains forms and education material
• Makes copies and prepares client education packets
• Records measurements and lab values in patient records; assists with filing
records; maintains logs, files and records
• May file laboratory copy of lab reports in designated filing system
• May packages dated reports for storage and destruction in accordance with
Library of Virginia requirements
3. Outreach/Other Duties
• Assist with the development of educational & marketing programs
• May participate in local health fairs, assist in health screening clinics and
arrange for follow up care
• Address transportation needs with community resources, monitor
appointment attendance and compile materials in native languages
• May be required to perform other duties; may include functions in support of
an emergency declaration

This is a restricted position, which is solely funded by the FAMIS grant for a one-year period ending June 30th of each year. The availability of funding is scheduled for review annually and periodically thereafter. Employment is contingent on the continued availability of grant or non-general funds.

Minimum Qualifications

• Ability to prepare required pre-clinic paperwork to maintain clinic flow, assist
with labeling and packaging lab specimens
• Good interpersonal relations skills including cultural sensitivity
• Office experience with public contact, keyboarding, filing & organizing own
workload, working knowledge of computer applications
• Experience in health fairs and other community activities
• Ability to communicate with other agencies, assist clients to overcome barriers
to treatment and maintain accurate records and reports

Additional Considerations

• Experience in health care settings and/or occupations

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered.
Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include
relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check
and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion
List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or
completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted
without regard to race (or traits historically associated with race including hair texture, hair type, and
protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation;
gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and
pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can
be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening
Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date
for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this
application. This information will help us evaluate your credentials and qualifications for the job. Failure to
respond to any questions may disqualify you from further consideration.

Contact Information

Name: Karen Crutchfield

Phone: Not Provided

Email: karen.crutchfield@vdh.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.