Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Summary of Duties and Responsibilities:

You will help drive continuous improvement and quality of data products that are leveraged across the enterprise to drive key business decisions, product direction and enable a great user experience. In this role you will demonstrate experience in software testing methodologies in a highly collaborative, fast-paced, agile environment. You will work with business analysts, data architects and various members of the data engineering team to implement a comprehensive test strategy using test automation tooling and framework. You will oversee the planning, execution and coordination of all automation and manual testing activities to ensure all business processes and workflows built on the enterprise data platform are delivered with high standards of quality.

General tasks and responsibilities will include:

• Responsible for planning, coordinating, and directing test activities for data products released on the Snowflake Enterprise Data Platform
• Provide day-to-day mentorship and coaching for quality engineers on how to work effectively and efficiently with their project teams.
• Provide ongoing coaching to direct reports including setting goals and objectives, writing performance reviews and holding regular one-on-one meetings.
• Interview and hire additional staff as needed to respond to growth of development teams.
• Drive test automation strategy and leverage tools for validating data and application functionality.
• Identify opportunities for productivity gains through quality engineering process improvements and in the Agile development lifecycle; develop procedures and proposals and lead the implementation of these changes.
• Document and analyze test results and recommend corrective action.
• Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes.
• Support user acceptance testing conducted by business partners or end users.
• Identify opportunities to reduce testing time and effort by automating repeatable tests.
• Define and champion quality and testing best practices among development teams.

Minimum Qualifications
1. Baccalaureate degree from an accredited college or university in Computer Science, Mathematics, Business Administration, Statistics or a related discipline, and five (5) years of experience in systems analysis and design of information systems, two (2) years of which must have been in a managerial or supervisory capacity; or
2. A satisfactorily equivalent combination of certificates, education and/or experience, in which thirty (30) graduate-level semester credits from an accredited college or university can be substituted for one (1) year of experience, and each month spent completing relevant certificates can be credited for one (1) month of experience. However, all applicants must have at least a Bachelor's Degree.

Department Preferences

• Knowledge in cloud data warehousing technologies such as AWS, Azure, Snowflake.
• Experience with Enterprise Database technologies like SQL Server, Oracle, Data Integration (Informatica, DataStage), business intelligence, and reporting tools.
• Experience creating test automation frameworks and test cases
• Demonstrated experience performing functional, end-to-end and regression testing.
• Experience defining and implementing test management tools and processes.
• Ability to create, analyze, and publish quality metrics and measures across teams to communicate release quality, and deliver status updates to senior management.
• Experience recommending and implementing best practices to improve quality engineering workflows and increase team productivity.
• Strong understanding of software quality principles and processes.
• Experience with test data creation
• Experience designing and implementing test plans.
• Experience with test management tools (e.g., TestRail, XRay, Qtest, Quality Center).
• Experience with test automation frameworks (e.g., Selenium, Cypress, Puppeteer, Playwright).
• Attention to detail and ability to identify, isolate and document defects.
• Superior verbal and written communication skills for both technical and non-technical audiences.
• Strong knowledge of agile practices and experience with agile planning tools (e.g., Jira)

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs