QA Manager, eCommerce Technology

Job Description

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone.

We're looking for an amazing QA Manager - Ecommerce Technology to fill this role, which is based in our Fort Lauderdale office. You'll be responsible for overseeing the quality assurance process for princess.com (Web and Ecommerce). You'll manage the QA team, develop, and implement testing strategies, ensure product quality standards are met, and collaborate with cross-functional teams to resolve quality issues. The ideal candidate will have a strong background in quality assurance methodologies, excellent leadership skills, and a keen eye for detail.

Here's a summary of what Princess is looking for in itsQA Manager - Ecommerce Technology. Is this you?

Responsibilities

• Build Product regression automation suite and integrate it with deployment processes.
• Guide resource allocation and workload management among team members
• Oversee the development and maintenance of automated test scripts and frameworks.
• Lead and mentor a team of QA Manual Testers, fostering a collaborative and motivated work environment.
• Collaborate with Test Engineers to identify opportunities for test automation and streamline the automation process.
• Ensure that automated test suites are up-to-date, efficient, and effectively integrated into the testing pipeline.
• Collaborate with the Program Lead to define test strategies, test plans, and test cases.
• Participate in test design and planning activities, including risk assessment and prioritization of test efforts.
• Promote a culture of continuous learning and innovation within the QA team.

Requirements

• Bachelor's degree in the Information Technology field or equivalent experience.
• Minimum of 10 years of experience in QA, with at least 5 years in a managerial or lead role.
• Proficiency in QA methodologies, testing tools (e.g., Selenium, JIRA), and automated testing frameworks.
• Experience with AI tools will be a plus.
• Proficiency in test automation tools and frameworks.
• Experience in communicating testing progress, issues, and results to stakeholders.
• Familiarity with Agile/Scrum methodologies and software development life cycle (SDLC).
• Strong leadership, team management, and mentoring abilities.
• Excellent problem-solving skills and attention to detail.
• Informed on industry best practices, emerging testing tools, and technologies.
• Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position is HYBRID based in our Fort Lauderdale office. Successful candidate must be within commute distance and able to go into the office 3 days per week.)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $112,800.00 to $152,300.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
  

Our Culture... Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contactrecruiting@hollandamericagroup.com

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