QA/UAT Specialist - End to End Testing, Apple Services

Culver City, California


Employer: Apple
Industry: Software and Services
Salary: Competitive
Job type: Full-Time

Summary
At Apple, we don't just create products. We create products, services, and experiences that redefine what customers expect and revolutionize entire industries. Join the team that dreams up what's next, and that does everything necessary to make it happen. Bring your passion, dedication, and focus, and help invent the future!

The Growth Operations Team plays a key role in enabling on-device communications and automated messaging for Apple's media products and services, including Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One. The team is responsible for developing and implementing day-to-day operational workflows and messaging, to develop and launch multi-channel customer communications. Ultimately driving awareness of and engagement with Apple products and services.

This role in Growth Operations will take accountability for the overall quality of our customer-facing solutions across one or more services. They will partner with different teams and play a key role in enabling timely and high-quality customer communications. Validation of features and customer messaging will be the core responsibility utilizing industry leading practices. If you have a passion for quality and a drive to excel, we encourage you to apply!



Description
The ideal candidate will bring experience in online services (SAAS), testing on mobile devices, and is comfortable with documenting detailed test cases for software and integrated devices. Your focus will be to perform End to End Test design, test execution, troubleshooting, analyzing issues, and working cross-functionally to report defects for the engineering and development teams. This role requires a highly motivated professional who is meticulous and passionate about growing Apple Services.

- Collaborate with different stakeholders including Engineering, Marketing, Legal, and Product Management, working on campaigns and marketing journeys.

- Develop test strategy, test plan, test cases, and test scripts - providing a high level of test coverage across existing functionalities and new features.

- Perform testing of on-device experiences for users on a wide range of mobile platforms.

- Work on multiple initiatives and prioritize feature and campaign testing along with documentation and on-time delivery of End to End testing.

- Respond quickly to Production issues and explore ways to reproduce defects, update tickets, and monitor the status so all information is current.

- Design and build strategy, tools, and solutions for End to End testing across mobile, web, and API based systems.

- Participate in conceptualizing and implementing process optimization and quality improvement initiatives across the delivery lifecycle.




Created: 2024-08-22
Reference: 200562360
Country: United States
State: California
City: Culver City

About Apple

Founded in: 1976
Number of Employees: 154000