Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About Trust and Safety
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About Search Model Data
The Search Model Data Team is responsible for supporting search data labeling projects covering over 20 countries/regions and 18 languages. The data labeled will be provided to the R&D team, the R&D team will apply human labeled data to train and test algorithm models for various search business segments, helping to optimize the search engine, launch new features and improve user experience when using the search function on our platform.

Responsibilities
- Be responsible for guideline localization, cascading, clarification for labeling teams to ensure accurate understanding of the guideline
- Support the training and go-live process of labeling team (i.e. guideline explanation, test result correction and Q&A)
- Quality inspection of labeled data on time and ensure the quality
- Conduct calibration meeting with the labelling team in the appeal process: analyze diff cases, offer solution and suggestion for the current problem to help the team improve the accuracy rate and alignment
- Work closely with POC and other stakeholders in order to provide feedback on data quality/SOP/guideline
- Additional compatible and related responsibilities which are not necessarily listed above

Qualifications

Minimum Qualifications
- Bachelor's degree or above
- Proficient in English and Mexican Spanish listening, speaking, reading and writing to work with the Mexico Market
- Familiar with common office software, data labeling industry experience is preferred

Preferred Qualifications
- Familiar with search engines and social media platforms; former experience in Search relevant business is preferred
- An in-depth understanding of culture and familiarity with the Internet usage habits of users
- Strong ability to learn and understand
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2