Quality Assurance Consultant IV

BCforward is currently seeking a highly motivated " Quality Assurance Consultant IV " for an opportunity in - Addison, TX

Position Title : Quality Assurance Consultant IV
Location: Addison, TX 75001
Job Posting Expected Start Date: 06/07/2024
(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date._
Expected Duration: 12 Months
Job Type: 40 hours work week
Pay Rate: $35/hr to $40/hr

Position Summary

Department Function: Responsible for the execution management of all technology changes that impact the complaint process within the CTR (Complaint Tracking & Resolution) application, which includes all integrated systems. From outlining requirements for technology updates through testing and execution in production. This work is currently executed using the Agile Methodology.

Day to Day Responsibilities: Testing process specific role:

Partner with stakeholder subject matter experts to create test scripts based on business requirements inclusive of event (case/data) reconciliation reporting and oversight

Be a part of the team execution of test scripts, evidence of and delivering results

Create Test Plans and other associated documentation following Enterprise UAT methodology for long term UAT test transition plan (new scope)

Monitor and manage progress of defects found during testing. Escalate issues that are not being resolved on a timely basis or not meeting SLA standards

Be a part of post implementation meetings to identify and document issues to avoid in upcoming releases and document best practices to be adopted going forward

Top 3 MUST have:

1. Agile SAFe experience

2. User acceptance script writing and execution

3. SQL & data analysis triage skills

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 223384 when responding to this ad.