Quality Assurance Manager -Risk and Reliability

Responsibilities for this Position

Position Title: Quality Assurance Manager -Risk and Reliability

Date: Aug 20, 2024

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Quality Assurance Manager -Risk and Reliability in GAC Savannah

Unique Skills:

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Our aircraft are industry leaders and so are our people. We're looking for talented, motivated individuals who are ready to do innovative work, and we offer exciting career opportunities worldwide.

About the Group and Role
The Customer Quality organization focuses on the customer quality of our product and acts as the voice for our customers. The end goal of this organization is for continuous improvement the customer experience. The person selected for this role will be agile in interacting with cross functional teams across our organization from Field Service Representatives, procurement, and multi-branches of engineering when conducting investigations.

The group is a global organization with team members across the United States, England, and Asia. The team members are strategically placed to serve our customers around the globe. The Customer Quaity Clinic team is around 18-20.

Education and Experience Requirements

Bachelor's Degree in aviation sciences, quality systems or related field required or a combination of education and experience to successfully perform the essential functions of the job. 8 years experience in a technically related role (i.e. quality assurance/control, manufacturing operations and/or military operations) of which four (4) years are in a supervisory or management capacity.

Position Purpose:
Develop and implement quality strategies, procedures and policies to establish and maintain compliant Gulfstream quality assurance or inspection programs. Constantly assess and adapt concepts and practices to enhance the quality of the product, process and workplace. Provide managerial and technical oversight and effectively interact with regulatory and business partners to enhance and improve business and regulatory relationships.

Job Description

Principle Duties and Responsibilities:
Essential Functions:

1. Provide quality assurance management oversight for suppliers throughout the GAC product life cycle.
2. Provide primary interface and issue resolution with suppliers, FAA, foreign regulatory personnel and ODA on relevant aspects of the Quality System (Production Certificate, Repair Station, etc.) to ensure privileges of the Production Certificate, Repair Station and Inspection AR certificates are maintained at the highest standard of partnership and cooperation.
3. Establish a proactive continuous improvement culture.
4. Define and implement actions to support new product or process development to include type certification, supplemental type certificate, production certificate, or repair station initiatives.
5. Ensure compliance to all applicable federal, corporate, departmental and organizational policy requirements.
6. Develop and manage the budgeting and staffing plans for assigned departments.
7. Lead the professional growth of the entire Quality Organization by improving processes and personnel consistent with the Leadership Model.

Additional Functions:

1. Participate and/or lead cross discipline events focused on improving the quality performance of suppliers .

Perform other duties as assigned.

Other Requirements:

1. Participate and/or lead cross discipline events focused on improving the quality performance of suppliers.
2. Ability to validate that suppliers have procedures in place to ensure effective closed loop corrective and preventive action is deployed as a result of audit/assessment findings.
3. Ability to apply a structured process to review and verify that suppliers have adequate process controls to ensure the approvals granted to sub-tier suppliers match the products or services the supplier is providing.
4. Ability to apply risk based oversight methods to supply chain.
5. Aerospace industry experience preferred.
6. Demonstrated experience working in manufacturing or with suppliers to overcome quality related issues and concerns.
7. Proficient in computer programs/systems (Microsoft Office applications, etc.) as required. for the position.
8. Thorough knowledge of quality policies, procedures, and all related technical data required.
9. Knowledge of supplier management, knowledge of 8D/5-Whys, or other problem solving methods.

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Additional Information
Requisition Number: 221839
Category: Quality Assurance
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 08/30/2024

Equal Opportunity Employer/Veterans/Disabled.

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Savannah

Job Segment: Compliance, Supply Chain Manager, QA, Quality Assurance, PLM, Legal, Operations, Quality, Technology, Management

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