Quality Assurance Specialist

Summary

Justice Prisoners and Alien Transportation System, Oklahoma City, OK.

The selectee of this position serves as a Quality Assurance Specialist. You will be responsible for administering the JPATS Aircraft Quality Assurance Program; an integral component of the JPATS Maintenance and Inspection Program for JPATS owned, transport category, twin turboprop aircraft.

This job is open to

• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Family of overseas employees
  
  Family members of a federal employee or uniformed service member who is or was, working overseas.
• Federal employees - Competitive service
  
  Current or former competitive service federal employees.
• Federal employees - Excepted service
  
  Current excepted service federal employees.
• Individuals with disabilities
• Land & base management
  
  Certain current or former term or temporary federal employees of a land or base management agency.
• Military spouses
• Peace Corps & AmeriCorps Vista
• Special authorities
  
  Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
• Veterans

Clarification from the agency

You may apply if you are a current or former career/career conditional Federal employee with competitive status, VEOA eligible, or are eligible for a non-competitive hiring authority (i.e., 30% or more Compensable Veterans, VRA, reinstatement eligibles, interchange agreements, etc.).

Duties

As a Quality Assurance Specialist at the GS-1910-12 level, some of your typical work assignments may include:

• Ensures contractor compliance with all contractual requirements,applicable Federal Aviation Administration(FAA) regulations and JP A TS quality assurance and maintenance and inspection programs policies and procedures; as detailed in the JP A TS General Maintenance Manual (GMM).
• Analyzes and investigates adverse quality conditions and recommends to JP A TS management possible corrective actions; develops recommendations for new approaches to resolve persistent, widespread, or critical problems.
• Prepares written correspondence regarding matters applicable to the JP A TS Aircraft Quality Assurance and Maintenance and Inspection Programs; authors contractor performance reports.

Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

https://www.justice.gov/jmd/page/file/1394116/dl?inline

Requirements

Conditions of Employment

Must pass a pre-employment security investigation and drug screening.

May be required to successfully complete a trial/probationary period.

Males born after 12-31-59 must be registered or exempt from Selective Service. Verify Registration here.

Must be a U.S. Citizen or National.

You must meet all qualification requirements by the closing date of this announcement.

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Must be able to obtain and maintain a Public Trust background investigation.

Qualifications

GS-12 TIME IN GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 grade level is required to meet the time-in-grade requirements for the GS-12 grade level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted).

You may qualify at the GS-1910-12 level, if you fulfill the following qualifications:

Individual Occupation Requirements

Education: Undergraduate and Graduate Education:Major study quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

OR

Experience: Specialized Experience:Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas.

In addition to the Individual Occupational Requirements above, you must also meet the specialized experience below to be minimally qualified for this position.

Specialized Experience: One year (12 months) of experience equivalent to at least the GS-11 grade level in the Federal service performing the following duties: 1) Monitoring aircraft maintenance and inspection operations; 2) Identifying trends or weaknesses in an aircraft maintenance and inspection program; 3) Conducting quality assurance audits of areas related to an aircraft maintenance and inspection program; and 4) Inspecting aircraft maintenance to ensure compliance with organization and federal regulations, polices, and procedures.

OR

Education: Undergraduate and GraduateEducation: Major studies quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. (Note: You must attach a copy of your transcripts.)

AND

Selective Factor: A special qualification without which an applicant could not perform the duties of the position in a satisfactory manner will be used to screen out applicants.

• Current and valid FAA Mechanic Certificate with Airframe (A) and Powerplant (P) ratings. You must submit a copy of your certificate (front &back) with your application.

AND

Possession of the following competencies:

• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information {for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.
• Quality Assurance: Knowledge of principles, methods, and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards.
• Planning and Evaluating: Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities.

Note: Subject matter experts will evaluate the first five pages of work experience in your resume based on these competencies.

If you are qualifying with education and experience, your experience needs to demonstrate proficiency with the competencies identified above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE CANNOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING EDUCATION TO QUALIFY?

Education must be from an accredited school or institution. Please refer to the following website to locate your school and/ or institution https://ope.ed.gov/accreditation/Search.aspx

You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirements for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit:

http://www.opm.gov/rif/employee_guides/career_transition.asp

Additional selections may be made from this announcement.

Applications will not be accepted if submitted using Government franked envelopes.

Recruitment incentive may be authorized.

Relocation incentive may be authorized.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, transcripts, supporting documents), and the responses you provided on the application questionnaire. If your responses are not supported by your application materials, you may be excluded from consideration for this job. If referred, all relevant documents including performance appraisals and incentive awards submitted with your application will be available to the selecting official for review and consideration.

If you are qualifying based on experience, subject matter experts will review the first five pages of work experience inyour resume to determine your technical qualifications for the position based on the specialized experience and competencies stated in the qualifications section above.

If you are qualifying based on education, your transcripts and/or resume will be reviewed to determine if the education and/or experience directly reflects the competencies stated in the qualifications section above.

Applicants will enter a multi-hurdle process involving the following steps:

1. Once the initial application process is complete, a review of your application package will be conducted to determine your eligibility and to ensure all required documents have been submitted.
2. Applicants who meet the eligibility requirements, submit all required documents, and meet the cut score if applicable, will have their application reviewed by subject matter experts to confirm minimum qualifications are met. This review will be conducted on a pass/fail basis.

If you are found to be among the top candidates, you may be referred to the selecting official for employment consideration. If referred, all relevant documents including performance appraisals and incentive awards submitted with your application will be available to the selecting official for review and consideration.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must submit a complete Application Package which includes:
  
  1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed. If more than 5 pages are submitted, only the first 5 pages of work experience will be reviewed to determine your qualifications.
  
  2. Other supporting documents (Applicants should ensure that their personally identifiable information (PII) is protected.):
  
  • Cover Letter, optional
  • College Transcript(s), if qualifying based on education
  • Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
  • Copy of most recent performance appraisal with supervisor's signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide an explanation of the reasons (if applying as a status candidate with current or former Federal Service).
  • Copy of SF-50 reflecting award received (if applying as a status candidate with current or former Federal Service).
  • Veterans' Preference documentation, if claiming veterans preference
  • Noncompetitive appointment authority documentation, if applicable
  • Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
  
  Claiming Veterans' Preference
  
  
  • If you are a veteran and you are claiming veterans' preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. For competitive service positions, active duty service members expecting to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days: you may be granted tentative preference by submitting a "certification" document in lieu of a Certificate of Release or Discharge from Active Duty, DD-214. This "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date of the submission of the certification. Veteran's preference must be verified prior to appointment. Without this documentation, you will not receive veteran's preference and your application will be evaluated based on the material(s) submitted.
  • If you are claiming 10-point veterans' preference based on service-connected disability, in addition to the DD214 or certification requirements (see above bullet), you must also submit an SF-15 Application for 10-point Veterans' Preference, plus the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. For more information on veterans' preference and special hiring authorities click here.
  
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
  
  1. To begin the application process, click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
  
  To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
  
  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov/Help/how-to/application/status/.
  
  Click the following link to preview the application https://apply.usastaffing.gov/ViewQuestionnaire/12551991
  
  Agency contact information
  
  HQ STAFFING
  
  Phone
  
  703-740-8105
  
  Email
  
  USMS.HQSTAFFING@USDOJ.GOV
  
  Address
  
  US MARSHALS SERVICE
  
  JPATS
  
  ARLINGTON, VA 22202
  
  US
  
  Next steps
  
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. We expect to make a job offer within 120 days after the closing date of this announcement.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed. If more than 5 pages are submitted, only the first 5 pages of work experience will be reviewed to determine your qualifications.

2. Other supporting documents (Applicants should ensure that their personally identifiable information (PII) is protected.):

• Cover Letter, optional
• College Transcript(s), if qualifying based on education
• Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
• Copy of most recent performance appraisal with supervisor's signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide an explanation of the reasons (if applying as a status candidate with current or former Federal Service).
• Copy of SF-50 reflecting award received (if applying as a status candidate with current or former Federal Service).
• Veterans' Preference documentation, if claiming veterans preference
• Noncompetitive appointment authority documentation, if applicable
• Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

Claiming Veterans' Preference

• If you are a veteran and you are claiming veterans' preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. For competitive service positions, active duty service members expecting to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days: you may be granted tentative preference by submitting a "certification" document in lieu of a Certificate of Release or Discharge from Active Duty, DD-214. This "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date of the submission of the certification. Veteran's preference must be verified prior to appointment. Without this documentation, you will not receive veteran's preference and your application will be evaluated based on the material(s) submitted.
• If you are claiming 10-point veterans' preference based on service-connected disability, in addition to the DD214 or certification requirements (see above bullet), you must also submit an SF-15 Application for 10-point Veterans' Preference, plus the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. For more information on veterans' preference and special hiring authorities click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. To begin the application process, click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov/Help/how-to/application/status/.

Click the following link to preview the application https://apply.usastaffing.gov/ViewQuestionnaire/12551991

Agency contact information

HQ STAFFING

Phone

703-740-8105

Email

USMS.HQSTAFFING@USDOJ.GOV

Address

US MARSHALS SERVICE

JPATS

ARLINGTON, VA 22202

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. We expect to make a job offer within 120 days after the closing date of this announcement.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request